Title: Facebook Chat Error
Last modified: April 21, 2021

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# Facebook Chat Error

 *  [aihn](https://wordpress.org/support/users/aihn/)
 * (@aihn)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/facebook-chat-error/)
 * I just installed Facebook Chat plugin on my website [aihn.com.ng]. Then click
   on settings to set up plugin, on redirection to Facebook platform, it says “something
   went wrong”. Please can you assist me on this issue?
    Thanks
    -  This topic was modified 4 years, 11 months ago by [aihn](https://wordpress.org/support/users/aihn/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffacebook-chat-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [aihn](https://wordpress.org/support/users/aihn/)
 * (@aihn)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/facebook-chat-error/#post-14346120)
 * Hello, is there any way I can be assisted on the above topic?
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/facebook-chat-error/#post-14368206)
 * Hi [@aihn](https://wordpress.org/support/users/aihn/),
 * Sorry to hear you’re encountering this issue. This might be specific to your 
   Facebook account. Can you confirm whether you’re logged in to Facebook on the
   same browser you’re using to set up the Chat plugin?
 * Thanks,
 * Facebook Team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Facebook Chat Error’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/facebook-chat-error/#post-14368206)
 * Status: not resolved