Title: Facebook blocked
Last modified: September 28, 2026

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# Facebook blocked

 *  [mick1953](https://wordpress.org/support/users/mick1953/)
 * (@mick1953)
 * [2 days, 5 hours ago](https://wordpress.org/support/topic/facebook-blocked/)
 * We’ve set up a product feed using WP All Export. This is working for Google Merchant
   Centre, but when we try to use it fir Facebook, we get the message that “Fetching
   the file from the HTTP server resulted in an unauthorised error”

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [2 days ago](https://wordpress.org/support/topic/facebook-blocked/#post-19031505)
 * Hi [@mick1953](https://wordpress.org/support/users/mick1953/), thanks for reaching
   out.
 * Messages like that _could_ be linked to the background request being blocked 
   by Wordfence.
 * Immediately after seeing the failure message, check your [Live Traffic](https://www.wordfence.com/help/tools/live-traffic/)
   page. You should be able to see which firewall rule is causing the block by viewing
   the red text on an expanded entry. Sometimes you are presented with a “**ADD 
   PARAM TO FIREWALL ALLOWLIST**” button here that could solve any problems going
   forward. This button automatically inserts the URL and its required params to
   the **Allowlisted URLs** section of the plugin.
 * [Learning Mode](https://www.wordfence.com/help/firewall/learning-mode/) while
   logged in as an admin may also help if you have no luck with the above. From 
   the Wordfence Dashboard click on **Manage WAF**. Then you will see **Basic Firewall
   Options > Web Application Firewall Status**. Change the option to **Learning 
   Mode**. Now try saving a Facebook product feed again. Wordfence may learn that
   the communications taking place at this time are normal and will allow them in
   the future. After you have finished testing, make sure to switch the WAF from
   Learning Mode back to **Enabled and Protecting**.
 * Let me know how you get on!
   Peter.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [2 days ago](https://wordpress.org/support/topic/facebook-blocked/#post-19031505)
 * Status: not resolved