• Resolved sjosepey1

    (@sjosepey1)


    I receive the following message every time I click on the Facebook ‘share’ button:

    App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.

    Why is this and how can I fix it, please? I don’t see an option to enter any information or make my FB social profile go ‘live’.

    Please and thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author socialdude

    (@socialdude)

    Could you please check if you’re currently logged in to a business Facebook account?

    I am logged into one.

    Oh! Just an update but I followed this vid: https://www.youtube.com/watch?v=kRuOe_yLWR4

    and now see this lovely gem:
    Error Accessing App
    We’re sorry, but the application you’re trying to use doesn’t exist or has been disabled.

    Plugin Author socialdude

    (@socialdude)

    I just remembered we once had a similar case. The conclusion was that there was a js conflict with another plugin. Do you use some other plugin for fb share as well? We are not including app ID in our plugin js. Following code is generated from other plugin here you can see the “appId”. Please deactivate the plugin and check again.

    <div id=”fb-root”></div>
    <script>(function(d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s); js.id = id;
    js.src = “//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.6&appId=2053080854916998”;
    fjs.parentNode.insertBefore(js, fjs);
    }(document, ‘script’, ‘facebook-jssdk’));</script>

    Yup! You are correct and thank you!

    It was my heatero FB comments plugin. I’ll have to find a new one.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Facebook App’ is closed to new replies.