Title: Facebook 403 Error
Last modified: August 22, 2016

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# Facebook 403 Error

 *  Resolved [meetshughal](https://wordpress.org/support/users/meetshughal/)
 * (@meetshughal)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/facebook-403-error/)
 * Hi,
 * I get “Facebook – 4 failures – Received HTTP response code: 403 Forbidden” after
   first installing the plugin.
 * How do I resolve this issue? The other social services are connecting just fine.
 * [https://wordpress.org/plugins/social-metrics-tracker/](https://wordpress.org/plugins/social-metrics-tracker/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Alexander Grishin](https://wordpress.org/support/users/alexgrishin/)
 * (@alexgrishin)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/facebook-403-error/#post-5829349)
 * Hi!
 * Confirm: has the same issue.
 * Facebook – 4 failures – Received HTTP response code: 403 Forbidden
 *  Plugin Author [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * (@bcole808)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/facebook-403-error/#post-5829371)
 * Hello!
 * I’m not sure what the problem is.
 * It might have to do with the API quota allowed by Facebook, and if the site is
   on a shared server then maybe it’s possible another use with the same IP address
   has already reached the quota for the API.
 * If anyone can debug this, the plugin tries to make an HTTP GET request to the
   following API endpoint, which in this case is returning the 403 error:
 * [https://graph.facebook.com/fql?q=SELECT%20url,%20share_count,%20like_count,%20comment_count,%20total_count,%20click_count%20FROM%20link_stat%20where%20url=%27http://www.wordpress.org%27](https://graph.facebook.com/fql?q=SELECT%20url,%20share_count,%20like_count,%20comment_count,%20total_count,%20click_count%20FROM%20link_stat%20where%20url=%27http://www.wordpress.org%27)
 *  Plugin Author [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * (@bcole808)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/facebook-403-error/#post-5829522)
 * Hello again, please try updating the plugin to version 1.5.0 and see if Facebook
   is able to collect data. I have changed the way that the Facebook data is collected
   in this version.
 * There is also now a page under
 * **Social Metrics > Configuration > API Connection Settings**
 * Which will let you pick between two different ways to retrieve data from Facebook.
   Let me know if this fixes the issue or not.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Facebook 403 Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/social-metrics-tracker_99a19a.svg)
 * [Social Metrics Tracker](https://wordpress.org/plugins/social-metrics-tracker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-metrics-tracker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-metrics-tracker/)
 * [Active Topics](https://wordpress.org/support/plugin/social-metrics-tracker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-metrics-tracker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-metrics-tracker/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/facebook-403-error/#post-5829522)
 * Status: resolved