Title: Extremely SLOW loading when using image-logo Last modified: August 21, 2016 --- # Extremely SLOW loading when using image-logo * [emtuzas](https://wordpress.org/support/users/emtuzas/) * (@emtuzas) * [12 years, 5 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/) * Hi, * Having a weird issue, have bunch of different wordpress website running on same server, all work like a charm, except for one, and only when using UPLOAD PNG logo with fixed width-height… Takes about 20 seconds to load the page, and same goes for each page i click on. If i remove the PNG logo and just leave text title, loads fine. PNG file it self is only 5KB size. Not sure what the issue is. * Link to the customizr site – [http://teamupb.com/~denttech/](http://teamupb.com/~denttech/) * Any ideas what might be wrong? * Thanks Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/page/2/?output_format=md) [→](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/page/2/?output_format=md) * [linux4me2](https://wordpress.org/support/users/linux4me2/) * (@linux4me2) * [12 years, 5 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4326998) * When I look at the code on your page, I see a max-width and max-height for the logo in the CSS, but no width or height values in the corresponding attributes for the img tag in the header; although those attribues are there, they’re blank. I think that means your entire site has to load before the browser knows what size the logo is going to be. That may be the problem. * Try hard-coding the logo in the header.php with the width and height attributes set and see if that solves the problem. * The other thing that seems to contribute to slow page loading is using a temporary URL for the site instead of the domain, though that does not explain why you’re only having the problem when the logo is up. * [fry121](https://wordpress.org/support/users/fry121/) * (@fry121) * [12 years, 5 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327200) * It looks like you were able to fix this issue. I’m encountering the same problem. What was your solution? * [xgshi](https://wordpress.org/support/users/xgshi/) * (@xgshi) * [12 years, 1 month ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327277) * I got same problem and I have been resolve it. I got a waring message in debug information: WARNING: wp-content/themes/customizr/parts/class-header-header_main. php:133 – getimagesize([http://xxx.xxxxxxxx.com/ucom/wp-content/uploads/2014/03/logo.png](http://xxx.xxxxxxxx.com/ucom/wp-content/uploads/2014/03/logo.png)): failed to open stream: Connection timed out. * I tried the connection to the host xxx.xxxxxxx.com, It’s broke. Change the access method to local path is better. you have to edit the code, or make sure the host is accessible from wp server(NOT from you brower). * [Tion](https://wordpress.org/support/users/tion/) * (@tion) * [12 years ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327278) * i getting same problem now.. * help me.. * [SardiniaNET](https://wordpress.org/support/users/sardinianet/) * (@sardinianet) * [11 years, 10 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327285) * No solutions? * [ElectricFeet](https://wordpress.org/support/users/electricfeet/) * (@electricfeet) * [11 years, 10 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327286) * We’ve managed to track this bug down and nikeo knows about it, but there’s no fix yet. * [If anyone else wants to come up with a workaround, it’s due to a failure in @getimagesize.] * [onlinepos](https://wordpress.org/support/users/onlinepos/) * (@onlinepos) * [11 years, 8 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327290) * have anyone found a solution to this problem? * [ElectricFeet](https://wordpress.org/support/users/electricfeet/) * (@electricfeet) * [11 years, 8 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327291) * Yes, I found out a couple of weeks ago that it’s related to a server setting that stops the server being able to find out the size of the logo. It also causes the logo not to be displayed in some versions of IE. * It requires a sizeable chunk of code to be rewritten. * In the meantime, if you have a child theme with a _functions.php_ file, you can use the following workaround: * ``` // Workaround for those affected by the IE logo non-display bug add_filter( 'tc_logo_img_display', 'replace_erroneous_width_and_height'); function replace_erroneous_width_and_height($html) { $width_of_logo_in_px = '1477'; // <<<<<<<<<<<< CHANGE TO YOUR LOGO'S WIDTH $height_of_logo_in_px = '472'; // <<<<<<<<<<< CHANGE TO YOUR LOGO'S HEIGHT return str_replace('width="" height=""', 'width="'.$width_of_logo_in_px.'" height="'.$height_of_logo_in_px.'"', $html); } ``` * If it’s the server setting that is causing your problem, then this should fix it. Change the numbers where indicated to your logo’s size. * Let us know if it works. * [onlinepos](https://wordpress.org/support/users/onlinepos/) * (@onlinepos) * [11 years, 8 months ago](https://wordpress.org/support/topic/extremely-slow-loading-when-using-image-logo/#post-4327292) * thank for your help! * unfortunately, it did not solve the problem. * the code below is what I have written in my child theme’s functions.php file. Is that correct? * ```