Title: Extraction error when installing
Last modified: September 22, 2017

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# Extraction error when installing

 *  Resolved [citywanderer](https://wordpress.org/support/users/citywanderer/)
 * (@citywanderer)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/extraction-error-when-installing/)
 * Hey there
 * I love the plugin, have used it for years. But when I go to install it on a new
   site (on which all other plugins work), I get this error, that it can’t extract
   the file:
 * [https://prnt.sc/gogv3z](https://prnt.sc/gogv3z)
 * What do you recommend? Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Code Machine](https://wordpress.org/support/users/xpointer/)
 * (@xpointer)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/extraction-error-when-installing/#post-9580924)
 * Hey
 * I’m sorry for the delay I was little ill for few months.
 * Its WordPress responsibility to Download, Extract and install Plugins. Plugins
   are not yet not involved before they’re already installed
 * This might be error on the downloaded package (may be network error) or might
   be permission error that prevent WordPress from copying files into Plugins directory
 * Did you managed to sort this issue?
 * Please let me know !
 * Thanks
    AHMeD
 *  Plugin Author [Code Machine](https://wordpress.org/support/users/xpointer/)
 * (@xpointer)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/extraction-error-when-installing/#post-9589489)
 * I just get this issue fixed on version 1.6.7
 * Please try to re-install

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Extraction error when installing’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Code Machine](https://wordpress.org/support/users/xpointer/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/extraction-error-when-installing/#post-9589489)
 * Status: resolved