Support » Installing WordPress » Extraction error installing on iPage

  • I’m trying to install on an iPage host and I’m getting the following extraction error. Anybody seen this before? Any ideas?

    Installing WordPress 3.5.1 (Stable) to
    Extraction Error
    We were unable to extract the files to your server. You may not have the appropriate permissions to write, or we may be having issues internally processing the information.
    Show Debug (beta)
    [28 Mar 08:49] Archive upload success.
    [+0.569s] Install utility successfully uploaded.
    [+6.511s] Response from status:260|dump:/hermes/bosoraweb116/b1260/ipg.thecoachesboothllc/wp-content/plugins/jetpack/modules/shortcodes/blip.php did not exist after extraction

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  • Hi Torrie,

    I would recommend using an FTP client to upload the files, extract the zip file on your local machine first.

    Kind regards

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