Support » Plugin: Import and export users and customers » Extra Profile Info created – not sure why

  • Resolved skippywp

    (@skippywp)


    Hi, I did an import, but confused as to the results.
    Here are the fields in the order and upper/lowercase that I used in the .csv file which was saved from an excel spreadsheet:
    Username
    Password
    Email
    first_name
    last_name
    display_name
    nickname
    user_nicename

    I then did the import. Went fast! 🙂
    The user_nicename didn’t get imported. 🙁

    Also, when I went to WordPress Dashboard > Users > Profile, I saw the following on the user profile page near the bottom:
    Extra profile information
    first_name
    last_name
    display_name
    nickname

    This image link displays the .csv file format, the profile top of page, and the extra profile info in the Profile page.

    I am confused on why these 4 fields are showing as extra profile information as I thought they are default wordpress fields according to the info in this plugin and WordPress default profile data. http://codex.wordpress.org/Function_Reference/wp_update_user.

    3 questions:
    1. Can you tell me how to delete these Extra Profile fields if they were created? I am somewhat comfortable getting into the wordpress database if you tell me the sql statement to delete these fields if needed.
    2. How I can import the all the above fields for my next import without creating the Extra Profile Information area?
    3. How can I get the user_nicename data to be added?

    Thanks so much!
    Skippy

    https://wordpress.org/plugins/import-users-from-csv-with-meta/

Viewing 15 replies - 1 through 15 (of 23 total)
  • Skippwp,
    I don’t mean to hijack your issue but I’m having the same issue and thought it might be helpful to post here instead of starting another issue.

    I actually have the same issue, although my fields were slightly different:
    Username
    Password
    Email
    first_name
    last_name
    Phone
    Category

    Everything seemed to import fine but I also see the “Extra Profile Information” when I edit a user.

    Additionally, I get the following message when I view user information and click the Update button (whether or not I actually changed any of the information):

    Warning: Invalid argument supplied for foreach() in /home/dstephan/vredads.org/wp-content/plugins/import-users-from-csv-with-meta/import-users-from-csv-with-meta.php on line 395

    Warning: Cannot modify header information – headers already sent by (output started at /home/dstephan/vredads.org/wp-content/plugins/import-users-from-csv-with-meta/import-users-from-csv-with-meta.php:395) in /home/dstephan/vredads.org/wp-includes/pluggable.php on line 1121

    This happens even when I review/edit the Admin user, which of course was not imported. Please help, I can’t do anything with my users now!

    Plugin Author Javier Carazo

    (@carazo)

    Good morning,

    Today is holiday in my city and I won’t be able to solve all this. I will review it and upload a new version solving bug tomorrow or the next day.

    You can disable the plugin to prevent problems with user management until this is working.

    Thanks for understanding.

    Hello Javier,
    Thank you for responding. Look forward to your update. Enjoy the holiday.
    Skippy.

    Hola Javier,
    Yes, I disabled the plug-in as a work around. Will look forward to your reply after the holiday.
    Doug

    Plugin Author Javier Carazo

    (@carazo)

    I am here again.

    Could you send me the file which is creating the problem. I need the first row with headers and also some row more (it can be dummy data).

    Send me an I fix it.

    Javier, what is your email or how do I send it?

    Plugin Author Javier Carazo

    (@carazo)

    You can send me it via a public link of Dropbox of directly to my mail: carazo at codection dot com.

    Thanks! The file is attached to email. Coming from a yahoo address.

    Plugin Author Javier Carazo

    (@carazo)

    Thanks, I have just seen it 🙂

    Plugin Author Javier Carazo

    (@carazo)

    Hello,

    I have just updated a new version. The problem is a misconfiguration after new functionality in 1.1.0.

    If you continue having problems:

    1. You have to deactivate the plugin
      • You have to activate it again
      • Upload a file with the new headers

    It should be ok then, please tell me and we mark this thread as solved then.

    Hi Javier, The new update worked for me!
    I will mark it resolved. Thank you!
    dstephan, I hope the update works for you. If not, please open a new thread.

    I have the latest version of the plugin and I am experiencing the same issues with the Extra Profile Information. I too have no issues with editing the DB directly if needed.

    Update….

    I appears that the Extra Profile Information is doubled. Again, I am using 1.3 and 4.2.1. Also, I am guessing that the password being created for the users is done after the default email notification is sent out as it is blank in the email sent by WordPress. So to get the password to the user, I have to also send the notification from the plugin. It would be great if we could avoid sending both emails. Any ideas on how to do this?

    Plugin Author Javier Carazo

    (@carazo)

    Good afternoon,

    I answer you inline:

    I appears that the Extra Profile Information is doubled. Again, I am using 1.3 and 4.2.1.

    Doubled? In profile?

    Also, I am guessing that the password being created for the users is done after the default email notification is sent out as it is blank in the email sent by WordPress. So to get the password to the user, I have to also send the notification from the plugin. It would be great if we could avoid sending both emails. Any ideas on how to do this?

    The idea of this is sending the mail only from plugin, not from WordPress, so you have to do all with this.

    Hi Javier,

    I am experiencing the same doubling of information as skyjockey. I am also having trouble importing email addresses. They do not import since I updated to 1.3. I hope you can help!

    Matt

Viewing 15 replies - 1 through 15 (of 23 total)
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