• Resolved orangepanda1971

    (@orangepanda1971)


    HI, Thank you for the plugin. I have activated and added my extra flat rates but my extra flat rated are not showing at the checkout.I tried deactivating all my plugins ( except woo commerce and this plugin) and it still didn’t show any extra flat rate options at the checkout?

    Would kindly need some assistance with this.

    Many thanks

    https://wordpress.org/plugins/woo-extra-flat-rate/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Dotstore

    (@dots)

    @orangepanda1971,

    Thanks for using our plugin and sharing your concern with us.

    As you are saying you are trying with default plugins then there should be no problem. Can you please confirm that you have done the settings as we suggested in plugin description? if you have still issue then if possible please provide your site details and credentials at wordpress@multidots.in 🙂
    so that we can look into it.

    Thanks,
    Multidots

    taisho

    (@taisho)

    Exactly the same for me. Added 2 flat rates, names with space separated words, values decimal, point delimited. My woocommerce setting is to separate decimals by commas, could it cause a conflict?

    Plugin Author Dotstore

    (@dots)

    Hello @taisho,

    Thank you for use our plugin. I have checked it and it’s working perfectly fine. Please make sure that you must have Flat rate method enabled.

    Extra flat rate is only apply when Default Flat rate method is enabled. Please let us know if you still face issue.

    Thanks,
    Multidots

    taisho

    (@taisho)

    Thanks for an answer. I have to apologize, the reason for this malfunction lies in remembered settings, be it cached files, cookies or whatever. Had to make some error managing it. Without changing anything, today everything works fine. 5/5 plugin.

    Plugin Author Dotstore

    (@dots)

    @taisho,

    Glad to hear that you have things working nice! and Thank you so much for your review. We really appreciate it.
    We will be happy to help you. Please let us know if you have any query.

    Thanks,
    Multidots

    Jeeguiguren

    (@jeeguiguren)

    Hello,

    This is exactly the plugin I need. Unfortunately I have the same issue.

    I added three flat rates and they dont appear on the checkout:

    Image

    The website is the following: Maison Lys

    Cheers!

    Jeeguiguren

    (@jeeguiguren)

    the link was broken. The website is http://www.maisonlys.com

    Plugin Author Dotstore

    (@dots)

    @jeeguiguren,

    Thanks for using our plugin.

    Can you please describe issue which you are facing so that we can have more idea about it and let you know proper solutions

    Thanks,
    Multidots

    Jeeguiguren

    (@jeeguiguren)

    @multidots

    As shown in the previous image, you can see I set out three locations with their fixed prices. Yet when one goes to the checkout, these options do not appear.

    Plugin Author Dotstore

    (@dots)

    Hello @jeeguiguren,

    We have checked image you have attached and it’s fine. Please make sure you have enabled default “Flat Rate” method. Our plugin is inherit property of WooCommerce Flat method. So Please enabled Flat method and then check it.

    Also, I have checked your site but can’t able to Add to cart. If possible then please share admin credentials on wordpress@multidots.in So will more troubleshoot.

    Thanks,
    Multidos

    Jeeguiguren

    (@jeeguiguren)

    Hello again Multidots!

    Well, that was it! It works now!

    As for the add to cart. What do you mean? I tried adding to cart and there are no issues. Is this the same for all products?

    In any case, thank you!

    Plugin Author Dotstore

    (@dots)

    Hello @jeeguiguren,

    Glad to know that it works for you. I will happy to help you if you find any problem.

    Regarding Add to cart issue, I have test one product and I can not able to add product to cart.

    Thanks,
    Multidots

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Extra Flat rates added but not appearing at the checkout’ is closed to new replies.