• Resolved t.tousif


    Nice Plugin.

    Just installed your plugin today.

    But noticed the extra flat rate added through this plugin is coming twice.

    Wocommerce version is 2.6.4

Viewing 11 replies - 1 through 11 (of 11 total)
  • HI,

    i am facing this some Problem..

    any update about it ?

    I also found the same problem, so went back to the old plugin, until this is resolved

    Plugin Author Dotstore


    @jerry-nairn , @farrukh_ahmed

    Thanks for share your concern , we are looking into it and if we found any issue for the same.We will update you soon.



    Thanks for you reply..

    Here are the Details :

    Link : http://www.danielcros.com/Shop/cart/

    (Front End) screenshot : http://prntscr.com/ctpv60
    Highlighted : http://prntscr.com/ctpv0v

    (Back End) screenshot: http://prntscr.com/ctpuna

    As you can see in the Screenshot that the Rates in Drop Down are showing two times (twice) as repeated.


    Plugin Author Dotstore


    Hello @farrukh_ahmed,

    Hope you are doing well!

    Thanks for share screenshot we have released new version I hope now everything is going well if you have any problem then please do let me, we can happy to help you.

    Thank you,


    I was also subscribed to this and after receiving your email advising a new version has been released I upgraded.

    My problem now is that I can not access either Advanced Flatrate settings or Woocommerce settings.
    This is message I get in both instances

    The imageskin.com.au page isn’t working
    imageskin.com.au is currently unable to handle this request.

    I have installed and activated Plugin Check to try to see where the problem lies, but the Plugin Check will not run either.
    I tested the Plugin Check on another site and it works fine.

    Can you help.?

    I have now restored backup with the “old” Flat Rate to enable me to work.

    Plugin Author Dotstore


    Hello @jerry-nairn,

    Hope you are doing well!

    This issue may be your another plugin js conflict to this plugin also you can check console error so our suggestion please deactivate another plugin then check I hope this will be work fine.

    Please do let me, if we can assist you further.

    Thank you,


    I did disable the plugin which conflicted and was able to set up the new Advanced Flat Rate Shipping .
    Before I installed the new plugin I deleted all existent shipping modes – to make sure there was no “cross contamination”. I cleared the cache

    So I was very disappointed to find out that I am still getting double display of shipping rates – one set from the old legacy ( which I disabled before updating) and the new look shipping rates.

    Once again I am now going revert back to by backup with the old rates setup.

    It appears that some script in Woocommerce is not overwritten/updated when the new plugin is installed.

    there was a line on top of the screen, which may explain the problem, or not

    Error found in home/html/h…../public_html/ima……com/wp-content/plugins/woo-extra-flat-rate/admin/partials/class-wc-light-extra-flat-eval-math.php.pfx.268

    Plugin Author Dotstore


    Hi @jerry-nairn,

    Please generate support ticket here https://store.multidots.com/dotstore-support-panel/
    in the support ticket mentions your wp-admin credential and FTP details so we can troubleshoot your issue and provide you the solution as soon as.

    Thank you,

Viewing 11 replies - 1 through 11 (of 11 total)
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