Title: external url button Last modified: September 11, 2020 --- # external url button * Resolved [voltach](https://wordpress.org/support/users/voltach/) * (@voltach) * [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/) * Hello, * I want a button on the slider to send to an external url. But when I add the external url the link in the button settings it doesn’t work. * How can make a button in the slider send to an external url after clicking it? * Thank you Viewing 5 replies - 1 through 5 (of 5 total) * [Ramona](https://wordpress.org/support/users/nextend_ramona/) * (@nextend_ramona) * [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/#post-13394610) * Hi [@voltach](https://wordpress.org/support/users/voltach/) * I think your problem is that you’re linking relatively: [https://smartslider.helpscoutdocs.com/article/1941-problem-with-urls#the-link-puts-the-site-url-in-front-of-the-entered-link](https://smartslider.helpscoutdocs.com/article/1941-problem-with-urls#the-link-puts-the-site-url-in-front-of-the-entered-link) but you can only use Absolute URLs to redirect to another werbsite. * So if you want to go to WordPress.org you should link like this: `https://wordpress. org` not like this: `wordpress.org` * Also, please make sure you don’t have the # at the start of the URL. That’s going to turn your link into an anchor link: [https://www.rapidtables.com/web/html/link/html-anchor-link.html](https://www.rapidtables.com/web/html/link/html-anchor-link.html) * Thread Starter [voltach](https://wordpress.org/support/users/voltach/) * (@voltach) * [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/#post-13394635) * I already did that but when I try to link to a short url like [https://youtube.org](https://youtube.org), but once I put a long link the button disappears. I works only on reponsive mode( on my phone) * [Ramona](https://wordpress.org/support/users/nextend_ramona/) * (@nextend_ramona) * [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/#post-13394648) * Hi [@voltach](https://wordpress.org/support/users/voltach/) * Can you send me an example of a long link that doesn’t work? * Can you share a link to the page where I can see the problem? If you don’t want to put your site URL to a public forum, you can send it privately via: [https://smartslider3.com/contact-us/support/?ref=https://wordpress.org/support/topic/external-url-button/&topic=Other&platform=WordPress&version=Free](https://smartslider3.com/contact-us/support/?ref=https://wordpress.org/support/topic/external-url-button/&topic=Other&platform=WordPress&version=Free) Please refer to this topic. * [Ramona](https://wordpress.org/support/users/nextend_ramona/) * (@nextend_ramona) * [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/#post-13394723) * Hi [@voltach](https://wordpress.org/support/users/voltach/) * I’ve received the links, thanks! * From our end, there’s actually no limit on the amount of characters you can have in alink. * Looking at your site, I can see the button on desktop: * > [View post on imgur.com](https://imgur.com/lxEN5X7) * and mobile, too. The link seems to work fine for me as well, it redirects to entirelypets[dot]com. * Do you see the disappearance problem in the backend only? Can you try adding “ nonsense” links, like: [https://asdf.com/asdfghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjklasdfghjkl-asdfgh-jklsdfghsasd](https://asdf.com/asdfghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjklasdfghjkl-asdfgh-jklsdfghsasd) This is exactly as many characters as the link you’re using. * If this is saved without problems, please try something like: [https://asdf.com/?url=asdfghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjklasdfghjkl-asdfgh-jklsdfg](https://asdf.com/?url=asdfghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjklasdfghjkl-asdfgh-jklsdfg) * If that’s still good, try: [https://asdf.com/?url=https%3A%2F%2Fasdf.com/ghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjklasdfg](https://asdf.com/?url=https%3A%2F%2Fasdf.com/ghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjklasdfg) * If still okay, please try this: [https://asdf.com/?url=https%3A%2F%2Fwww.asdf.com/ghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjkla](https://asdf.com/?url=https%3A%2F%2Fwww.asdf.com/ghjklasdfgh-jklasdfghjkl-asdfgh-jklsdfgh-jklsdfghjklasdfghjklasdfghjkla) * If the problem comes back at either of the last two links, please try: [https://asdf.com/?url=https%3A%2F%2Fwww.asdf.com](https://asdf.com/?url=https%3A%2F%2Fwww.asdf.com) That’s not a long link, but it contains a https:// which might trigger some server setting/limitation and that can cause the problem. * Plugin Support [Gabor](https://wordpress.org/support/users/nextendweb_gabor/) * (@nextendweb_gabor) * [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/#post-13395617) * For anyone interested: Kaspersky antivirus program blocked these random character urls. Once the antivirus program got turned off, everything was fine. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘external url button’ is closed to new replies. * ![](https://ps.w.org/smart-slider-3/assets/icon.svg?rev=2307688) * [Smart Slider 3](https://wordpress.org/plugins/smart-slider-3/) * [Frequently Asked Questions](https://wordpress.org/plugins/smart-slider-3/#faq) * [Support Threads](https://wordpress.org/support/plugin/smart-slider-3/) * [Active Topics](https://wordpress.org/support/plugin/smart-slider-3/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/smart-slider-3/unresolved/) * [Reviews](https://wordpress.org/support/plugin/smart-slider-3/reviews/) * 5 replies * 3 participants * Last reply from: [Gabor](https://wordpress.org/support/users/nextendweb_gabor/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/external-url-button/#post-13395617) * Status: resolved