Hi @foley2013!
Thanks for reporting the issue and for trying the plugins deactivation.
I want to get to the bottom of the issue, so please stick with me! I think it’s probably the theme, but to find out i’d need to set up my test site exactly as yours is set up.
Can you let me know which theme and which plugins it requires?
Thanks
Nimmolo
If anyone else is having this problem, please post your theme and plugin configuration. The plugin itself doesn’t have errors, but if your theme or plugins are throwing javascript errors, the plugin admin won’t work correctly.
Posting the theme info helps me notify and hopefully help the theme/plugin author fix their code!
I’m marking this resolved…
Apologies for the late response. I have ben traveling.
I use a commercial theme called The Ark from Freshface available at theme forest. It requires and come bundled with the following plugins, all of which are the developers own plugins
- Ark Theme Core Plugin
- Fresh Custom Code
- Fresh Favicon
- Fresh File Editor
- Fresh Performance Cache
have the same issue, deactivating all plugins and switching the theme back to default does not change anything, still no tabs on the plugin menu.
Also no Java Script Errors in console.
WordPress Version: 4.8.1
Installed Theme: Newstube
Installed Plugins:
Akismet Anti-Spam
BAW Addon – Optimizer
BAW Post Views Count
Black Studio TinyMCE Widget
Cactus Ads
Cactus Channel
Cactus Poll
Cactus Rating
Cactus Video
Contact Form 7
Cookie Consent
Duplicate Post
Easy Tab
Hello Dolly
Huge IT Responsive Slider
Limit Login Attempts Reloaded
NewsTube – Shortcodes
OptionTree
PayPal Donations
Really Simple CAPTCHA
Simple Follow Me Social Buttons Widget
W3 Total Cache
Widget Logic
WPBakery Visual Composer
WTI Like Post
Yet Another Related Posts Plugin
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This reply was modified 2 years, 3 months ago by
skymashitv.
Hi Skymashitv,
In all of my installs here, the plugin settings page still works fine with default theme twentyseventeen and no other plugins activated. It also works with all the plugins i use, but that’s not every plugin out there 🙂
When testing with plugins/themes disabled, be sure to disable the cache in your browser, or you will definitely still get the script conflicts.
If you can find the plugin that breaks the script, I will investigate, but I do need your help, since I have a lot of work to do to make a living.
I just tested Visual Composer and Black Studio TinyMCE Widget, because they both use a lot of js, but it wasn’t either of them. Newstube is a paid theme, so if you want me to test it please send a copy. (also for any paid plugins)
Please see what you can find with the cache disabled, and when you find it I will work to find a solution.
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This reply was modified 2 years, 3 months ago by
nimmolo.
Hi nimmolo!
I have the same problem, I am using the theme: BIMBER Viral Magazine.
That’s all my Plugins:
Accelerated Mobile Pages
Adsesnse Integration WP QUADS
Akismet
AMP
Before After Image Slider Lite
Envato Market
Featured Video Plus
G1 socials
Instant Articles for WP
MailChip for WordPress
Mashare Share buttons
Media Ace
Snax
Srizon Facebook Video Gallery
Super Socializer
Video Thumbnails
Wordpress Importer
Wordpress Instant Articles
Wordpress Popular Posts
Wordpress Video GAllery
WP Video Posts
WPML Widgets
Yoast SEO
What do you think could be the problem. In advanced, thank you for your reply.
Best regards.
@asombroso,
Please check your browser console log and let me know if you see any errors in the console when your browser is loading the WordPress Dashboard.
You may have to enable the console in your browser:
https://developer.mozilla.org/en-US/docs/Tools/Browser_Console
https://developers.google.com/web/tools/chrome-devtools/console/
https://msdn.microsoft.com/en-us/library/gg589530(v=vs.85).aspx
https://developer.apple.com/safari/tools/
Certainly there is a javascript error being thrown by your theme or one or more plugins. If you find the error I will research the solution for you. Please help, without some indication of the problem I don’t have time to look into it!