Title: Extensive Mail Problems
Last modified: August 24, 2016

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# Extensive Mail Problems

 *  Resolved [connysmom](https://wordpress.org/support/users/connysmom/)
 * (@connysmom)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/extensive-mail-problems/)
 * I recently took over this website, and moved it to a new hosting provider. Since
   the move, I cannot get ANY email to work.
 * Host: bluehost.com
    Email: gmail for business
 * I’ve set up my MX records as indicated from gmail. Outside of the website, our
   email is working fine.
 * WP Email is set up for SMTP. That is set up to go through Mandrill, and all those
   settings seem to be okay. However, on the Settings page, it says, “Error: Port
   587 is blocked on your server. First check the Port Number is Correct. If it 
   is contact your Hosting support and ask them to
    1. Open the Port 2. Ensure that
   it can be listened to from the outside.” I’ve talked to bluehost and they told
   me that port 587 is unblocked by default.
 * I’ve got Contact Forms 7, and those forms are not working. I have set up the “
   From” addresses to be valid email addresses both in our gmail, and in cpanel 
   email. When I try to send through one of the forms, it does not send, and I get
   the error, “Failed to send your message. Please try later or contact the administrator
   by another method.”
 * I’ve gone all the way back down to checking if wordpress is sending email, per
   suggestions I’ve found online. Test if your WordPress installation is able to
   send emails Try going through the forgot password function on wp-login.php. When
   I do this, it says that it sent the email, but it never comes.
 * I am totally stuck. I’ve been through bluehost support numerous times, and they
   are giving me links to pages I’ve already found online, and things I have tried.
 * Let’s assume I am a total wordpress novice. Okay, I am. And I’m trying to figure
   out a site someone else designed.
 * Does anyone have any ideas how I can get email through the website to work? Help
   Help Help!!!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/extensive-mail-problems/#post-6174781)
 * > Host: bluehost.com
   >  Email: gmail for business
 * I believe I have the only plugin on WordPress that can send mail via Google Apps
   from Bluehost: [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)
 * Because it uses the Gmail API – HTTPS. SMTP is simply not an option because of
   the blocked ports.
 * > That is set up to go through Mandrill, and all those settings seem to be okay.
 * Gmail and Mandrill are two separate and competing services. You should choose
   one or the other.
 *  Thread Starter [connysmom](https://wordpress.org/support/users/connysmom/)
 * (@connysmom)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/extensive-mail-problems/#post-6174787)
 * **THANK YOU!!!**
 * I just installed your plugin, and it is working perfectly! I swear, I’ve been
   on this for 9 hours, and I can’t tell you how relieved I am!!
 * A++ for Postman and the fast reply!
 *  [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/extensive-mail-problems/#post-6174811)
 * Don’t forget to do your [Google Apps SPF record](https://support.google.com/a/answer/178723?hl=en).
 * [https://support.google.com/a/answer/33786?hl=en&ref_topic=2759192](https://support.google.com/a/answer/33786?hl=en&ref_topic=2759192)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Extensive Mail Problems’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/extensive-mail-problems/#post-6174811)
 * Status: resolved

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