Support » Plugin: WooCommerce » Extension Submission Failed

  • Resolved littlehootsadmin

    (@littlehootsadmin)


    I am unable to submit my new extension for review. I am getting a non-descriptive error:

    “Failed to retrieve upload token. You cannot manage the product.”

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  • Plugin Support Fernando

    (@fhaps)

    Automattic Happiness Engineer

    @littlehootsadmin This plugin is dedicated to questions about the core WooCommerce plugin. It sounds like you are having issues submitting a new extension for review at the WooCommerce.com Marketplace, is that right?

    If so I recommend logging in to your WooCommerce.com account and submitting a ticket from this form:

    https://woocommerce.com/my-account/create-a-ticket/

    Make sure that you select Marketplace Vendors on the form, so that it is routed correctly.

    @fhaps I have already created a support ticket, however, I still have not heard back. Is there anyway I can get in contact with someone via email to figure this issue out. I would like to get our product submitted as soon as possible since we are trying to get it up on the WooCommerce marketplace within the next two weeks.

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