Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Extend license message … when I already have extended the license

  • Resolved mores


    I just renewed my subscription for 3 more years. And the back-end (/options-general.php?page=cleantalk) gives me 5 green checkmarks, saying “protection is active”.

    But there ‘s still the message “Please renew your anti-spam license for next year.
    ” at the top.

    When I try to check comments using the “start check” button, I get “SERVER_ERROR NO: 11 MSG: Service disabled, please go to Dashboard Do you want to proceed?”

    What’s wrong?

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  • Plugin Support sergecleantalk



    Thank you for your request.

    Please, copy-paste your question about CleanTalk account and service here in our private Ticket System:

    This way we will know your CleanTalk profile and could check everything that is required. Support Forum is for plugins only.

    Sorry for the inconveniences.

    Your CleanTalk Control Panel: [ ].

    Best regards.

Viewing 1 replies (of 1 total)
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