Support » Plugin: PayPal Plus for WooCommerce » Express auto-reactivation + broken admin pages

  • Resolved herrlars

    (@herrlars)


    Hi,
    with the latest update, the plugin goes in conflict with the “Additional Checkout Fields” plugin from WooCommerce as well as the Design > Menues option from wordpress. Both (and maybe other?) areas are not loading properly in the backend since the update. Deactivating PayPal PLUS fixes the issue.

    Also, the Express option seems out of control. After deactivating it, it pops active after a couple of minutes, showing Express buttons on my product sites with variable products, even if the customer did not finalize the selection yet…

    Would be super cool if a hotfix is just around the corner.

    • This topic was modified 6 months, 1 week ago by  herrlars.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Guido Scialfa

    (@wido)

    Hi @herrlars,

    Exactly which plugin? I’m looking for “Additional Checkout Fields” but I haven’t found any plugin with that name in the wp.org repository.

    https://woocommerce.com/products/woocommerce-checkout-field-editor/

    This one.

    Can you maybe guide us on how to downgrade? Cause looking at the other users problem (next thread), even that seems problematic?

    Plugin Author Guido Scialfa

    (@wido)

    Hi @herrlars,

    Thanks for the info, looking at the problem.

    In the meantime if you want to downgrade you can do it by download the old version from https://wordpress.org/plugins/woo-paypalplus/advanced/ at the bottom of the page you can choose which version to download.

    Do not uninstall the version 2.0.0, the entire process have to be done manually via ftp/ssh removing 2.0.0 directory and upload the new one.
    If you uninstall the plugin the options stored will be lost.

    Otherwise you can try https://wordpress.org/plugins/wp-rollback/

    I was able to reproduce the issue and we are working on a fix, I’ll keep you update.

    Thanks for letting me know.
    As it impacts also native admin functionality (design section), maybe you can also keep a close eye to that.

    Best
    Christian

    Plugin Author Guido Scialfa

    (@wido)

    Also, the Express option seems out of control. After deactivating it, it pops active after a couple of minutes, showing Express buttons on my product sites with variable products, even if the customer did not finalize the selection yet…

    The Express Checkout button allow customers to start the payment process from within the cart page, single product and mini cart, customers doesn’t need to go through the entire payment process in WooCommerce, everything will be done under the hood, the customer after accept the payment will be redirected to the Place Order page to create an order. The plugin then will execute the payment and redirect the user to the thank you page.

    It’s strange the auto popup behaviour. Some question

    1. Do you have a cache system or something like that?
    2. Do you deactivate the Gateway right? (Not just the option to not show the buttons in the product page).

    cc @herrlars

    Running behind Cloudflare and W3 Total Cache but have both deactivated during the troubleshooting.

    Yeah, I set the slider as well as all checkboxes to off.

    The other part of the express button problem (bit specific but WC standard functionality): I have variable products on my site with no default pre-selection for every field in every case (so the customer MUST make a selection before I allow him to add to cart) – The Express button ignores that fact and is just always on.

    • This reply was modified 6 months, 1 week ago by  herrlars.
    • This reply was modified 6 months, 1 week ago by  herrlars.
    Plugin Author Guido Scialfa

    (@wido)

    Hi @herrlars,

    Sorry for the delay, we are going to do a new release with some fixes, I wasn’t able unfortunately to replicate the problem in the frontend, may you link me a page where you have the issue? Unless you already downgraded the plugin.

    Regarding “so the customer MUST make a selection before I allow him to add to cart” I’ll inform my colleagues so we can fix in a future release.

    Thanks for the patience.

    Downgraded already, too much trouble 😉
    Cool that you’re on the variable products topic as well and looking forward to the next release.

    Plugin Author Guido Scialfa

    (@wido)

    @herrlars unfortunately 2.0.1 is already in release process, means variable product improvements will be implemented later, sorry.

    Plugin Support Andreas W.

    (@aweissinpsyde)

    @wido @herrlars

    please update to the version 2.0.1. The problem should be solved

    okay, will do so asap. thanks for your help!

    Plugin Support Andreas W.

    (@aweissinpsyde)

    @herrlars

    you’re welcome

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Da es den Anschein hat, dass Problem wurde mit der neuen Version behoben, werde ich dieses Ticket hier schliessen. Selbstverständlich kann weiterhin hierauf geantwortet oder eine Neues aufgemacht werden.

    Vielen Dank
    Andreas

Viewing 13 replies - 1 through 13 (of 13 total)
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