Exporting subscription_ID

  • Resolved mddonations

    (@mddonations)


    4 years, 11 months ago

    When a user creates a recurring donation, and then I export the donation, the first transaction doesn’t include the subscription_ID in the export file, even though I check the subscription_ID box in the field selection screen. Subsequent (renewal) transactions do include the subscription_ID. Why is this?

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  • gsamsmith

    (@gsamsmith)

    4 years, 9 months ago

    Hi there,

    Your question revolves around one or more of our paid add-ons (Recurring Donations). The moderators of this forum require that all inquiries about paid products happen elsewhere. Therefore, we have to ask you to please use our Priority Support page for your inquiry and we’ll get back to you very soon:
    https://givewp.com/priority-support

    Thanks!

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