Support » Plugin: WooCommerce » Exporting Orders

  • Resolved NevNic

    (@nevnic)


    We want to export orders in a csv file to our shipping agent using the WooCommerce Customer/Order/Coupon Export plugin.
    The shipping agent requires the order data in a very specific format, e.g.
    Orderno 8NUM
    Orderid 8NUM
    Orderdate DD/MM/YYYY

    Where in WooCommerce do I go to ensure that order details are in the correct format ready for export?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support thup90

    (@thup90)

    Hi there,

    Support for the WooCommerce Customer/Order/Coupon Export plugin is provided via our premium support channel. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Select Help with my extension > WooCommerce Customer/Order/Coupon Export from the dropdown.

    We will be able to help you further there.

    NevNic

    (@nevnic)

    Thanks, but I have already been in contact with Support for the WooCommerce Customer/Order/Coupon Export plugin. They have advised that the plugin does not have the functionality for formatting the data in a specific way as we want.

    So, this is actually a WooCommerce query:

    Where in WooCommerce do I go to ensure that order details are in the correct format ready for export?

    Plugin Support mouli

    (@mouli)

    Hi @nevnic
    You can set the date format in the WordPress settings under Settings ➔ General ➔ Date Format.

    Ass to the order number format, you can use a plugin to achieve the format that you need.
    Sequential Order Numbers Pro (https://woocommerce.com/products/sequential-order-numbers-pro/?aff=10486&cid=1131038) would do the job, and there may be other third party plugins available.
    A search for WooCommerce order number format finds some interesting options.

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Thank you for your help.

    Re date formatting, actually what I want to do is have just the

      Order Date

    in DD/MM/YYYY format, with

      no time

    .

    Plugin Support mouli

    (@mouli)

    Hi @nevnic
    Removing the time from the timestamp on the orders would require either some custom coding, or some manipulation of the data after it is exported.
    Unfortunately it is not currently a feature of WooCommerce.

    For assistance with customization or development with your site, we recommend that you seek help from:

    * A local web developer
    * Codeable.io (https://woocommerce.com/codeable/) who offer free estimates
    * WooExperts (http://www.woocommerce.com/experts/)
    * Stackexchange (http://wordpress.stackexchange.com/help/on-topic)

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Plugin Support drwpcom

    (@drwpcom)

    Hi @nevnic. Since haven’t heard from you in a while, I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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