Support » Plugin: WooCommerce Simply Order Export » Exporting Fields Factory Fields

  • Hi there,

    I’ve been using the plugin for quite a while now along with the woocommerce fields factory plugin. It used to export all the fields factory fields. Now with the new paid version of simply export it doesn’t seem to export them. I tried to enter a custom field in the advanced settings with the same name as the fields factory field and the header showed up in the export but none of the values. Are there any configurations I’m missing to export field factory product fields?

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  • Plugin Author wpgurudev



    Apologise for late response. I’ll make sure to solve your queries at the earliest.

    1. Could you please let me know any of the keys from factory fields plugin which you are using?

    2. Also, please confirm if you have entered those fields in WooCommerce > Settings > Order Export > Add-on settings > Additional Fields?




    Hi there! No worries on the delay. Apologies myself too. I’m back looking at this again as I have two problems. Before I can test this I’m actually getting an empty report when I try to download any activity. I submitted for that one.

    To answer your questions then.
    1. Field Key: student_name
    Field Name: Student Name
    That’s one example.
    In Field Factory the Field Label is : Student Name
    In Field Factory the field Name is : student_name

    2. Yes, that’s where I’ve defined the additional fields.

    Let me know what else I can get you to help figure this out! thanks!

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