Support » Plugin: Import Export WordPress Users » Export users for multisite

  • Resolved Dave



    First, thank you for this plugin. I’ve used it successfully to import users from a standalone site into a multisite.

    Now I want to export a CSV file from a multisite, but get an error:

    By default, admin and store manager are given access to export users. Please visit here for more details

    I’m logged in as super-admin and I read the documentation and added the code below to a must-use functionality plugin, but continue to receive the same message:

    add_filter('hf_user_permission_roles', 'add_additional_user_role', 10, 1);
    function add_additional_user_role($wf_roles) {    
        array_push($wf_roles, 'super-admin');    
        return $wf_roles;    

    Is there anything else I should do?

    Thank you for looking into this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webtoffee


    Hi @dvaer,

    We have released a new version for the User import-export plugin in which the super admin is given the access to export users. Please try updating the plugin to the latest version(Ver 1.3.5). Also please make sure that you have removed the code snippet that you have copied from the documentation page.

    Thank you very much @webtoffee,

    I’ve installed the updated and removed the code snippet, and now it works perfectly.

    Thank you for your fast support!

    Plugin Author webtoffee


    Hi @dvaer,

    If you are satisfied with our plugin, kindly spare a moment to leave us a review.

    Done @webtoffee – thank you again 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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