Title: Export to Excel Error
Last modified: July 14, 2017

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# Export to Excel Error

 *  Resolved [hubarr](https://wordpress.org/support/users/hubarr/)
 * (@hubarr)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/export-to-excel-error/)
 * Hi,
 * Whenever I click the Export to Excel button I get the following message on the
   next page that loads:
 * [an error occurred while processing this directive]
 * I have successfully exported to Excel in the past. This is the first time I have
   received this error. Please advise.
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/export-to-excel-error/#post-9320057)
 * Hi hubarr,
 * Could you give us a little more detail about the issue? Firstly, about the error
   message that you are getting, is it being displayed in the spreadsheet or in 
   the admin page.
    Also, do you remember doing any of the following activities 
   before this feature stopped working: – installing/activating any new plugins.–
   updating the existing plugins. – Changing themes.
 * Also, has anyone on your server changed the version PHP you were using previously.
   
   It might be a conflict with any of the activities mentioned above that the export
   feature stopped working. Please check for any other changes that you might have
   made before the export feature stopped working that might be causing this conflict.
 *  Thread Starter [hubarr](https://wordpress.org/support/users/hubarr/)
 * (@hubarr)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/export-to-excel-error/#post-9320319)
 * The error is being displayed in the browser. A new page loads in which the message
   is displayed.
 * Yes I had just updated several plugins. However, since the last time I successfully
   did an export to excel I have done several plugin updates and word press updates
   as well as new plugin installations so its hard to say which one may be affecting
   it.
 * I have not changed any themes or version of PHP.
 * The error is quite vague so its hard to troubleshoot. Do you have any steps you
   could suggest I take to narrow down the issue?
 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/export-to-excel-error/#post-9326432)
 * Hi hubarr,
 * Was All In One WP Security & Firewall you updated by any chance?
 * There’s a thread where someone experienced a similar issue here:
 * [https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-29/](https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-29/)
 * In terms of trouble shooting, step one would be disabling plugins one by one 
   and seeing if the export works after each is disabled.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Export to Excel Error’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/export-to-excel-error/#post-9326432)
 * Status: resolved