Title: Export not working
Last modified: September 2, 2020

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# Export not working

 *  Resolved [mbelew](https://wordpress.org/support/users/mbelew/)
 * (@mbelew)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/export-not-working-25/)
 * I have used Form maker for years. Sometime in the last 30 days the export to 
   CSV and Export to XML stopped working.
 * I use the export feature on a monthly basis and when I tried to export the submissions
   for this month it did not work.
 * Product plan Personal
    Version 2.13.31
 * When the export option is selected it presents a “Loading…” bar across the center
   of the screen then returns to the submissions list without exporting.
 * I tried Chrome (my default browser) and Firefox. I cleared my cache and cookies.
 * If anyone has been able to fix this issue and can provide a solution it would
   be great. I would hate to have to change form tools. In my opinion Form Maker
   is the best form tool for WP.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexport-not-working-25%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [mbelew](https://wordpress.org/support/users/mbelew/)
 * (@mbelew)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/export-not-working-25/#post-13352193)
 * Fixed by paying for license renewal. If I have to have a current license to export
   submissions, it might unfortunately be time to look for another form solution.
 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/export-not-working-25/#post-13355419)
 * Hi [@mbelew](https://wordpress.org/support/users/mbelew/),
 * Thanks for your inquiry and sorry for the late response.
 * It’s great that the issue is solved now.
 * If you still need to discuss subscription related questions, please, note that
   in the WordPress.org forum we are replying to the free product related question
   only. For the questions regarding the Premium version, please contact our support
   team using the [following form](https://help.10web.io/hc/en-us/requests/new).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Export not working’ is closed to new replies.

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)

 * 2 replies
 * 2 participants
 * Last reply from: [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/export-not-working-25/#post-13355419)
 * Status: resolved