Export guest custom fields

  • Resolved hiddenname

    (@hiddenname)


    6 years, 5 months ago

    Hello,

    First of all, thanks for this great plugin!

    When I export orders, the data of custom fields is empty for the orders made by guests. The orders made by registered users are no problem, all the data of the custom fields is there.

    I am sure that it only happens with guests because I have made 2 fake orders with exactly the same information, but one while signed in, the other as a guest. When I export, there is no data in the custom fields of the guest order.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author algol.plus

    (@algolplus)

    6 years, 5 months ago

    Hi
    you’re welcome 😉

    what plugin do you use to add custom fields?
    thanks, Alex

    Thread Starter hiddenname

    (@hiddenname)

    6 years, 5 months ago

    Sorry, I forgot to mention it in my first post. It is WooCommerce Checkout Manager

    Thanks

    Plugin Author algol.plus

    (@algolplus)

    6 years, 4 months ago

    Thank you.

    I’ve visited tab “Billing”(page WooCheckout) and added field “Age”, last column “Abbrevation” had “myfield12”.

    I made 2 orders ( user and guest)

    I’ve visited >Woocommerce>Export Orders, opened section “Setup Fields”, clicked “Add Field”, selected “_billing_myfield12” , filled “Column name” and pressed button “Confirm”.

    I saw not empty values in new column, for both orders.
    thanks, Alex

    Thread Starter hiddenname

    (@hiddenname)

    6 years, 4 months ago

    That is what I had originally done, so I reinstalled the plugin and repeated the process, and now it works! Thank you very much for the support.

    Plugin Author algol.plus

    (@algolplus)

    6 years, 4 months ago

    you’re welcome 😉

Viewing 5 replies - 1 through 5 (of 5 total)
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