Title: Export files missing
Last modified: September 1, 2016

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# Export files missing

 *  Resolved [Ryan013](https://wordpress.org/support/users/ryan013/)
 * (@ryan013)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/export-files-missing/)
 * Hi,
 * Im using the plugin on different websites i have build. On the one that i am 
   into at the moment, the plugin gave an export error. It said some export files
   are missing.
 * Downloaded the plugin, and installed trough the wordpress admin panel. And i 
   can’t find what is wrong.
 * Can u help me out please?
 * Best Regards,
    Ryan van Brunschot
 * [https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/export-files-missing/#post-7573770)
 * Hello Ryan,
    What’s the exact error you’re getting? If it’s missing the template
   files, try resaving the template settings, making sure you have selected the 
   correct template – let me know if that helps!
 * Ewout
 *  Thread Starter [Ryan013](https://wordpress.org/support/users/ryan013/)
 * (@ryan013)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/export-files-missing/#post-7573773)
 * I don’t know. The error disappeared now. But i’ve installed the plugin trough
   FTP again. Took the existing one out and replaced it with a fresh downloaded 
   version.
 * When i click at Woocommerce > Orders > PDF Factuur it opens a new white screen.
   After that nothing is happening.
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/export-files-missing/#post-7573774)
 * Try enabling the ‘Debug output’ checkbox on the PDF Status tab and print the 
   invoice again – you’ll probably see an error.
 * It’s also possible that this is memory related (the error and/or status page 
   should show that), in which case this should help: [solving memory issues](http://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/memory-issues/)
 * Ewout
 *  Thread Starter [Ryan013](https://wordpress.org/support/users/ryan013/)
 * (@ryan013)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/export-files-missing/#post-7573796)
 * I think its a memory related problem.
 * Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate
   72 bytes) in /home/lyrytiek/www/wp-content/plugins/woocommerce-pdf-invoices-packing-
   slips/lib/dompdf/include/frame_tree.cls.php on line 180
 * Gonna put the memory up tonight, thanks!
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/export-files-missing/#post-7573890)
 * yep, that’s it.
 * I’m marking this as resolved now – let me know if you have any other questions!
 * Ewout

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Export files missing’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/export-files-missing/#post-7573890)
 * Status: resolved