Export events not working properly

  • Resolved xenoncz

    (@xenoncz)


    8 years, 3 months ago

    Hello,
    when I want to export the events to my calendar (ical) the curent and the next month is empty without events (but there are).

    When I click to export in a “month” view it is not working properrly.
    When I switch to list view it seems to be working properly.

    Why is that ? please help or fix asap

Viewing 4 replies - 1 through 4 (of 4 total)
  • shelbelliott

    (@shelbelliott)

    8 years, 3 months ago

    Hey @xenoncz,

    Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

    -First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. 🙂
    -Can you send me a link to your site so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with.

    Thanks!
    Shelby 🙂

    Thread Starter xenoncz

    (@xenoncz)

    8 years, 3 months ago

    Hello,
    the exact ling to the events page is here: http://pigs.cz/events/

    I found out that when I switch the month/list view the export is different.In both cases list/month view the count of the events is the same (e.g. you are about to add 30 events to your calendar ) but the result is not the same. At month view the first month or two events are missing in list view the events are there.

    THanks
    David

    shelbelliott

    (@shelbelliott)

    8 years, 3 months ago

    Hi David,

    Did you work through that documentation I sent over before? I’m not able to replicate this issue here with my testing.

    Any information you can provide about steps to replicate would also be helpful!

    Best,

    Shelby 🙂

    Thread Starter xenoncz

    (@xenoncz)

    8 years, 3 months ago

    Hello,
    yep I looked some of the steps are too hard to test on a running web so I did only some cache clearing etc.
    So at this point I have paused this issue (too busy with other problems).

    Thank you for your time!
    David

Viewing 4 replies - 1 through 4 (of 4 total)
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