Support » Plugin: Contact Form Submissions » Export error – The webpage might be temporarily down

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  • I found the issue.
    Multibyte string engine module is not enabled on my server, So ‘mb_convert_encoding’ function is not working on my site.
    So I have just replace the below code from Admin.php line no. 484
    $values[$key] = mb_convert_encoding($value, $charset);

    with below code
    $values[$key] = htmlspecialchars_decode(utf8_decode(htmlentities($value, ENT_COMPAT, ‘utf-8’, false)));

    and it is working for me!

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