Title: Export Error
Last modified: July 22, 2020

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# Export Error

 *  Resolved [pacochin](https://wordpress.org/support/users/pacochin/)
 * (@pacochin)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/)
 * Hi,
    I try to export users as normal. But I got an error – “Failed – Network 
   error”.
 * Current version is 1.15.7.2, anyone has this issue before?
 * thanks

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [pacochin](https://wordpress.org/support/users/pacochin/)
 * (@pacochin)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13153286)
 * I uninstalled the latest version and install 1.15.6.7 and the problem goes away.
 * That means there is a bug for the latest version for Export function to work 
   properly. Can someone verify this, because I think this needs to be fix.
    thanks
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13153721)
 * [@pacochin](https://wordpress.org/support/users/pacochin/),
 * Last version has a fix for a problem with UTF-8 characters being exported.
 * But it should not affect it.
 * Can someone tell us if has the same problem? I have tried in 3 different sites
   and all works properly.
 *  [lillyberger](https://wordpress.org/support/users/lillyberger/)
 * (@lillyberger)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13162758)
 * I’m having the same problem since updating. On a mac, and the entire file will
   not download. File error says “xx kb of 279kb – the operation couldn’t be completed…”
   Tried several times – got different, random xx amounts.
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13164068)
 * [@lillyberger](https://wordpress.org/support/users/lillyberger/),
 * This is not a problem from the plugin.
 * Your server is stopping the execution before it ends.
 *  [rleach](https://wordpress.org/support/users/rleach/)
 * (@rleach)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13167096)
 * I have the same problem. Just installed and tried with both Chrome and Firefox.
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13171925)
 * This is not a problem from the browser. This is a problem for a long execution
   that your server (PHP or maybe some proxy like nginx) are stopping before it 
   conclude.
 * Make a little export (choosing only some role) and it will work or talk with 
   your hosting to make limits bigger.
 *  [mmatousek](https://wordpress.org/support/users/mmatousek/)
 * (@mmatousek)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13175270)
 * hola javier, i have the same issue – “export is not finshed” and if i click to
   reload the export it just gives empty file. the filesize can not be the issue,
   it is 8kb… i have just 10 users and wanted to have a reference file for the import.
   thanks for help! br markus
 *  [rleach](https://wordpress.org/support/users/rleach/)
 * (@rleach)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13176373)
 * [@mmatousek](https://wordpress.org/support/users/mmatousek/) – I agree. The file
   I was trying to export was very small.
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13176856)
 * I have tried in different sites and always it works.
 * Can you enable WP_DEBUG? Maybe some error is raising.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Export Error’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
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 * 9 replies
 * 5 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/export-error-35/#post-13176856)
 * Status: resolved