Title: Export Displaying Error Last modified: February 14, 2023 --- # Export Displaying Error * [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/) * Hello, * I can’t export data because I encounter an error: * `[Tue Feb 14 19:52:20.387365 2023] [proxy_fcgi:error] [pid 20907:tid 140130933229312][ client 112.210.229.54:0] AH01071: Got error 'PHP message: PHP Warning: require_once(/ home/364600.cloudwaysapps.com/dbzrfhvxkb/public_html/wp-content/plugins/buddyp............ th='.:/usr/share/php') in /home/364600.cloudwaysapps.com/dbzrfhvxkb/public_html/ wp-content/plugins/import-users-from-csv-with-meta/addons/buddypress.php on line 87', referer: https://club.propellerclubtampa.com/wp-admin/tools.php?page=acui& tab=export` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexport-displaying-error%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/export-displaying-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/export-displaying-error/page/2/?output_format=md) * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16472477) * It seems that in your website this file does not exists, could you check? * **require_once**( $this**->**plugin_path **.** “bp-groups/classes/class-bp-groups- member.php” ); * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16474671) * Hi Javier, * It exists. * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16474791) * Which is the value of $this**->**plugin_path in your case? * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16474906) * plugins/buddyboss-platform * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16475226) * Uhm this is strange so the file: WP_PLUGIN_DIR **.** “/buddyboss-platform/bp- groups/classes/class-bp-groups-member.php * The problem is not that the file does not exist. * Could you give me more details about the error? There are some … that may contain some detail. * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16480416) * I’m confused. There’s buddyboss-platform and there’s buddyboss-platform-pro. Is there a chance it’s looking at the buddyboss-platform-pro? * Sorry, I didn’t really print what’s the exact value of the plugin path. * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16481482) * Sorry as BuddyBoss is not a free plugin I cannot test so good as I can test with others. * Anyway I have just checked it and the correct path is inside /buddyboss-platform/ bp-groups/classes/ and the path is correct. * Could you check it? * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16481940) * Here’s the full error: * `[Fri Feb 17 18:52:48.387581 2023] [proxy_fcgi:error] [pid 2483:tid 139865953896192][ client 112.204.171.15:0] AH01071: Got error 'PHP message: PHP Warning:  require_once(/ home/364600.cloudwaysapps.com/dbzrfhvxkb/public_html/wp-content/plugins/buddypress/ bp-groups/classes/class-bp-groups-member.php): failed to open stream: No such file or directory in /home/364600.cloudwaysapps.com/dbzrfhvxkb/public_html/wp- content/plugins/import-users-from-csv-with-meta/addons/buddypress.php on line 87PHP message: PHP Fatal error:  require_once(): Failed opening required '/home/ 364600.cloudwaysapps.com/dbzrfhvxkb/public_html/wp-content/plugins/buddypress/ bp-groups/classes/class-bp-groups-member.php' (include_path='.:/usr/share/php') in /home/364600.cloudwaysapps.com/dbzrfhvxkb/public_html/wp-content/plugins/import- users-from-csv-with-meta/addons/buddypress.php on line 87', referer: https:// club.propellerclubtampa.com/wp-admin/tools.php?page=acui&tab=export` * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16481951) * This is the plugin path from `plugins/import-users-from-csv-with-meta/addons/ buddypress.php` * `$this->plugin_path = is_plugin_active( 'buddypress/bp-loader.php' ) ? WP_PLUGIN_DIR."/ buddypress/" : WP_PLUGIN_DIR . "/buddyboss-platform/";` * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16481975) * Hello, * It seems that, the `else` in this code doesn’t work but it should, right? * `$this->plugin_path = is_plugin_active( 'buddypress/bp-loader.php' ) ? WP_PLUGIN_DIR."/ buddypress/" : WP_PLUGIN_DIR . "/buddyboss-platform/";` * For now, I removed the condition and just set it to: `$this->plugin_path = WP_PLUGIN_DIR."/ buddyboss-platform/";` * And now it works. But my change will be removed as soon as there’s a plugin update. What should be my next step in this case? * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16487814) * Do you have BuddyPress activated in your site? * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16487824) * None. Just the buddyboss-platform. * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16487878) * Could you tell me what is the value of: * is_plugin_active( ‘buddypress/bp-loader.php’ )  * In your site? * Thread Starter [elimariaaaa](https://wordpress.org/support/users/elimariaaaa/) * (@elimariaaaa) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16488058) * 1 * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/#post-16488065) * So BuddyBoss is shortcircuiting the normal way to act of this function :s * I have to adapt it to this, I will fix it in the next release. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/export-displaying-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/export-displaying-error/page/2/?output_format=md) The topic ‘Export Displaying Error’ is closed to new replies. * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png? rev=1174343) * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/) * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq) * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/) * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/) * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/) ## Tags * [export](https://wordpress.org/support/topic-tag/export/) * 17 replies * 2 participants * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/export-displaying-error/page/2/#post-16490861) * Status: not resolved