Title: Export as CSV/XML does not work
Last modified: January 11, 2018

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# Export as CSV/XML does not work

 *  Resolved [simoneves](https://wordpress.org/support/users/simoneves/)
 * (@simoneves)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/export-as-csv-xml-does-not-work/)
 * I recently inherited this site, and discovered that the Contact Form had been
   sending submissions to an invalid e-mail address such that they were lost. I 
   found the Submissions History page, and attempted to export the ~300 submissions,
   but neither Export button seems to do anything. I have tried it on Safari, Chrome,
   and Firefox, on Mac and Linux. Please advise.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexport-as-csv-xml-does-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WD Support](https://wordpress.org/support/users/wdsupport/)
 * (@wdsupport)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/export-as-csv-xml-does-not-work/#post-9854916)
 * Hi,
 * Could you please, to change deactivate all your other plugins, except Form Maker
   and see whether the export buttons will work.
 * If the problem will not be occurring, please activate plugins one by one and 
   check Form Maker Export buttons simultaneous, to find which one is causing the
   issue.
 * Thanks. Have a wonderful day.
 *  [cvcardaci](https://wordpress.org/support/users/cvcardaci/)
 * (@cvcardaci)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/export-as-csv-xml-does-not-work/#post-9866180)
 * Hola! actualicé wordpress y se me desapareció mi formulario de contacto. perdí
   también las submissions, puedo hacer algo para recuperarlo? Ya que no estaba 
   recibiendo los contactos.
 *  [WD Support](https://wordpress.org/support/users/wdsupport/)
 * (@wdsupport)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/export-as-csv-xml-does-not-work/#post-9869344)
 * Hi,
 * Could you please, specify the steps that you have implemented to update the plugin.
 * Have you done the update by using the Update Now from the Plugins page?
 * Thanks. Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Export as CSV/XML does not work’ is closed to new replies.

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## Tags

 * [submissions](https://wordpress.org/support/topic-tag/submissions/)

 * 3 replies
 * 3 participants
 * Last reply from: [WD Support](https://wordpress.org/support/users/wdsupport/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/export-as-csv-xml-does-not-work/#post-9869344)
 * Status: resolved