Title: Export
Last modified: August 31, 2016

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# Export

 *  [zuzu02](https://wordpress.org/support/users/zuzu02/)
 * (@zuzu02)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/export-28/)
 * Hello there,
    I have a question regarding the export mailing lists. 1- Turkish
   characters have problems in csv file. 2, only the name, email address, date and
   want to get the file name. I want to delete the others. How can we do? Thank 
   you
 * [https://wordpress.org/plugins/email-before-download/](https://wordpress.org/plugins/email-before-download/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [dtynan](https://wordpress.org/support/users/dtynan/)
 * (@dtynan)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/export-28/#post-6941715)
 * There is no built-in way to remove fields from the CSV export of either Download
   Monitor or Email Before Download. Note that both plugins have a way to export
   a csv file (the EBD one is going to be more useful). I don’t know how the export
   stuff is written in EBD … I have seen a couple pieces of code here & there that
   I think will have issues with UTF-8, but I could be wrong. Anyway, you could 
   try a plain english filename & description & fill in the form in plain english
   and see it works for that, but probably doesn’t really help ya much.
 *  Thread Starter [zuzu02](https://wordpress.org/support/users/zuzu02/)
 * (@zuzu02)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/export-28/#post-6941727)
 * It is exporting in this way. Each row in this way.
    I did not understand exactly
   what he wrote.
 * mailadres@blabla, ÄŸ çan, 51200,2016-01-04 8:23,<?xml version=”1.0″?> <posted_data
   ><_wpcf7>50989</_wpcf7><_wpcf7_version>4.3.1</_wpcf7_version><_wpcf7_locale>tr_TR
   </_wpcf7_locale><_wpcf7_unit_tag>wpcf7-f50989-p51198-o1</_wpcf7_unit_tag><_wpnonce
   >9e92a1f490</_wpnonce><your-name>U&#x11F
 *  [dtynan](https://wordpress.org/support/users/dtynan/)
 * (@dtynan)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/export-28/#post-6941749)
 * I took a closer look at the PHP code and I think exporting the log should work
   for non-English languages like Turkish as long as the encoding is set correctly(
   UTF8) in mysql and in your connection to the database. There are a lot of areas
   where this stuff can be wrong, so debugging is pretty difficult.
 * My guess is that the file is exporting properly, but the program you are using
   to view the file does not know that its contents is UTF8 (UTF8 is the encoding
   needed for most non-English languages).
 * We can check that by you trying the following. First, rename the exported log
   file so that it ends with .txt instead of .csv. Next, use Google Chrome and do
   a File / Open File and select that .txt file off your hard drive (to be clear,
   you are loading the file into Google Chrome, you are not going to a webpage).
   Ok, now you should see the log file contents in Chrome and it may still look 
   like it did before, or it may look right. Assuming it still looks messed up with
   the weird characters and stuff, then choose View then Encoding from the Chrome
   menu and I’m guessing it will have a checkmark next to “Western”. Try selecting“
   Unicode (UTF-8)” and see if the text in your Chrome window suddenly looks right.
   If so, then everything is correct and the problem is simply that you were looking
   at the file using a program that didn’t realize the file was UTF-8 encoded.
 * So, do the above and report back. Also, answer the following questions:
 * 1. What operating system are you using?
    2. What program were you using to view
   the .csv file (maybe Excel or a text editor or Word or something like that)?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Export’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [dtynan](https://wordpress.org/support/users/dtynan/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/export-28/#post-6941749)
 * Status: not resolved