Support » Plugin: Paid Memberships Pro » Expiration date doubbles

  • Resolved okwasniewski

    (@okwasniewski)


    Hey,

    I have 3 products in WooCommerce which are tied up to each Membership Level (By the PM Pro Woocommerce integration). Memberships are setup to expire after 3 months and they’re related to all Learndash courses but sometimes when user buys the Membership via WooCommerce they receive 6 months instead of 3. This issue sometimes occur but sometimes customer receive 3 moths like they should. I’ve checked the date on the server and it’s set correctly. Anyways its a 3 months gap not one day.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • @okwasniewski

    Thank you for choosing Paid Memberships Pro.

    Can you please provide detailed steps on how to duplicate this issue? I’ll also need to know what current add-ons you’re using, which you can find in the Site Health screen (Tools->Site Health).

    We would just need your plugin list and nothing else. If you are unable to receive adequate support for this plugin and WooCommerce, I suggest posting in the WooCommerce Add-On support forum: https://wordpress.org/support/plugin/pmpro-woocommerce/

    Thank you,

    Ronald Huereca

    @ronalfy

    Hey, i think i figured it out, while using PM Pro Woocommerce integration and marked the checkbox “Check this to mark the order as completed immediately after checkout to activate the associated membership.” the memberships were doubled because the membership was granted directly after checkout and then after the payment whent through. So i dont know what this checkbox is supposed to do.

    Anyway thanks for your help 🙂

    @okwasniewski

    Glad you got it sorted.

    Regards,

    Ronald Huereca

Viewing 3 replies - 1 through 3 (of 3 total)
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