Title: Experiencing Technical Difficulties
Last modified: July 9, 2019

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# Experiencing Technical Difficulties

 *  Resolved [kandystahl](https://wordpress.org/support/users/kandystahl/)
 * (@kandystahl)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/experiencing-technical-difficulties/)
 * I was working in WordPress just now. My PHP had to be updated by my hosting company.
   That was done, and then I could no longer work in WordPress. I get the following
   error when trying to login and cannot even load the home page in my browser: 
   The site is experiencing technical difficulties. Please check your site admin
   email inbox for instructions. HELP! I cannot be down right now.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexperiencing-technical-difficulties%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/experiencing-technical-difficulties/#post-11715399)
 * Did you receive the email with instructions as the error states? If so, there
   will be link in there that you can simply click to resolve the issue.
 * If not, try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue (theme
   functions can interfere like plugins).
 *  Thread Starter [kandystahl](https://wordpress.org/support/users/kandystahl/)
 * (@kandystahl)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/experiencing-technical-difficulties/#post-11715412)
 * No, I never received an email. However, as I said, the php was updated to 7.3.
   The hosting company tried 7.1 and 7.2 as well. When we put it back to 7.0, everything
   resolved itself. It would appear that something is not compatible with the newer
   versions of php. Is your recommendation the same?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/experiencing-technical-difficulties/#post-11715422)
 * Yes, it’s possible that one of your plugins or your theme wasn’t compatible with
   PHP 7.3.
 * WordPress recommends PHP 7.3, so it wasn’t WordPress itself: [https://wordpress.org/about/requirements/](https://wordpress.org/about/requirements/)
 *  Thread Starter [kandystahl](https://wordpress.org/support/users/kandystahl/)
 * (@kandystahl)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/experiencing-technical-difficulties/#post-11715486)
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Experiencing Technical Difficulties’ is closed to new replies.

## Tags

 * [technical-difficulties](https://wordpress.org/support/topic-tag/technical-difficulties/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [kandystahl](https://wordpress.org/support/users/kandystahl/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/experiencing-technical-difficulties/#post-11715486)
 * Status: resolved

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