expensive hijack and burned out tech

  • pekkie85

    (@pekkie85)


    1 year, 1 month ago

    1. had to rebuild the whole site.
      its not an addon or an expansion. its a hijack.
    2. utter waste of money; very heavy, outdated and slow. modern coding practices load much faster and it shows in ure PageSpeed Insights. SEO gets [ expletive deleted, use your words ].
    3. horrible tiered support. a dev’s worst nightmare. 4, 5 times being refferred EACH time you need support. Its organised, i give them that,but so inefficient, timeconsuming and therefore frustrating, and slow.
    4. most tutorials are outdated. its a joke. deepseek helped me through setup, cuz their own documentation is extensive, but outdated.
    5. [ Word deleted, next time you may be banned. Don’t repeat that. ] coding approach. when Elementor hijacks Woo, you have to reset the endpoints, but they dont tell you this, so your order process breaks, putting you out of business. after 24hrs of tiered support you learn that the PRO install hijacked ure endpoints.
    6. have to make new product layouts for most individual products, as , when you make a template, you have to assign it to a product… in the end you have as many templates as you have products. [ Again, word deleted do not use that word. ] waste of time.
    7. when you try the free, they blackmail you into the pro with disabled features such as “customise checkout”, which turned out, didnt customise [ expletive deleted, again use your words ]. not typography, not colors, not text fields ( its in the API now)
      And when you finally stupid enough to go Pro, the whole blackmail starts again for other , pay-extra? features. its been a very costly, dissapointing, -almost deadly to my website- experience.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Luis from Elementor

    (@luisrelementor)

    1 year, 1 month ago

    Hello,

    We’re truly sorry to hear about your difficult experience, and we understand how serious these issues feel when they impact your site and workflow. Elementor is designed to help simplify site building, not disrupt it, and we regret that this was not the case for you.

    Your feedback touches on several important areas and we’ve already shared your comments with our product and support teams so they can review the concerns you’ve raised.

    If you’d like us to look directly into your case and provide specific assistance, we invite you to reach out to us at feedback@support.elementor.com with your account or ticket details. This will allow us to investigate what happened in your situation and help make it right.

    Thank you for taking the time to share your perspective, while it’s difficult to read, it helps us focus on areas that need improvement.

    Moderator Support Moderator

    (@moderator)

    1 year, 1 month ago

    @pekkie85 While feedback is appreciated, next time please use your words. Four words have been modified and next time please remain fully civil.

Viewing 2 replies - 1 through 2 (of 2 total)

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