• Resolved migueeel

    (@migueeel)


    Hello! Just installed the plugin and so far I’m loving it, but I have a problem with the “Expand content in place” setting for excerpts, it simply doesn’t work. If I click once on “Read more”, nothing happens, if I click twice, the “Read more” text gets highlighted (lol).

    I have tried disabling touch scroll, but the problem persists.
    Setting the link to a different page does work though.

    Maybe it has something to do with the theme (using Avada)?

    Any help? Thanks in advance.

    • This topic was modified 4 years, 10 months ago by migueeel.
    • This topic was modified 4 years, 10 months ago by migueeel.
    • This topic was modified 4 years, 10 months ago by migueeel.
    • This topic was modified 4 years, 10 months ago by migueeel.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @migueeel,

    Do you have the latest version of the plugin installed?
    Could you please go to your dashboard > Testimonials > Settings > Compatibility > and if you see there the option Prerender choose Current page instead of All views and save.

    Please let me know how it goes.

    All the best,
    Mihaela

    Thread Starter migueeel

    (@migueeel)

    How odd, I can’t find the Prerender option. All I see is Ajax Page Loading, Load Event and Lazy Loading Images.

    I am on latest (2.3.9?), or at least I believe so, since I have no update prompts for the plugin.

    Could you provide me a screenshot of where to find that Prerender option?

    Sure thing!
    Here is a screenshot with it so you have a visual: https://gyazo.com/d06a8abe8b8256405609c91146179d8d

    Hope this helps!

    Best wishes,
    Mihaela

    Thread Starter migueeel

    (@migueeel)

    Aaah, I see, it’s hidden in the Advanced Ajax settings. It works now, thanks!

    • This reply was modified 4 years, 10 months ago by migueeel.

    Happy to hear that!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Expand content in place and custom excerpt length not working’ is closed to new replies.