• Resolved realityman

    (@realityman)


    HI,
    the on the web page in Support, the “Send us a mesage” is not working.

    Problem with exit pop up.

    The customer puts the product in the cart. Then the customer also moves to the cart.
    He doesn’t enter the email and wants to close the page. Exit popup is activated.

    The problem is that after clicking on either the coupon or the GO, a 404 non-existent page will be displayed.
    If I want to turn off this page, the exit popup will reappear.

    The only way is to click on the cart in the menu. The discount will appear there as it should.

    The problem is that after clicking on the exit popup, the customer does not return to the checkout, but to a non-existent page.

    Thank you for your response….

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter realityman

    (@realityman)

    Please nevermind, its solved. The checkout page was off…

    Plugin Author retainful

    (@retainful)

    Hey

    Happy that you were able to resolve it.
    Please feel free to reach out to us if you need any further assistance.
    You can use the Live Chat option in our website to leave a message or support request.

    Thanks

    Thread Starter realityman

    (@realityman)

    Thanks 🙂
    … mesage suport works,
    again,
    it was just a cookie blocker thing.

Viewing 3 replies - 1 through 3 (of 3 total)
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