Title: Execution time abort issue using backup guard Last modified: August 31, 2016 --- # Execution time abort issue using backup guard * [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 3 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/) * Sir / Madame, I am looking for a backup plugin for my site, and I installed and ran Backup guard. Within a few seconds of running a full backup, I got an error indicator in the backup… Any suggestions? I like the simplicity of BG, and would like to make this work… * Date: 2016-02-17 15:46 SG Backup version: 1.1.1 OS: Linux Server: Apache User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 PHP version: 5.5.30 SAPI: cgi-fcgi Codepage: C Int size: 4 Int lib: bcmath Memory limit: 256M Max execution time: 30 Environment: WordPress 4.4.2 Backup type: files,database * 2016-02-17 15:46: Start backup 2016-02-17 15:46: Start backup database 2016- 02-17 15:46: Total tables to backup: 16 2016-02-17 15:46: Total rows to backup: 11003 2016-02-17 15:46: Start backup table: j8mmzs62ovcommentmeta 2016-02-17 15:46: End backup table: j8mmzs62ovcommentmeta 2016-02-17 15:46: Start backup table: j8mmzs62ovcomments 2016-02-17 15:46: End backup table: j8mmzs62ovcomments 2016-02-17 15:46: Start backup table: j8mmzs62ovduplicator_packages 2016-02-17 15:46: End backup table: j8mmzs62ovduplicator_packages 2016-02-17 15:46: Start backup table: j8mmzs62ovduplicator_pro_entities 2016-02-17 15:46: End backup table: j8mmzs62ovduplicator_pro_entities 2016-02-17 15:46: Start backup table: j8mmzs62ovduplicator_pro_packages 2016-02-17 15:46: End backup table: j8mmzs62ovduplicator_pro_packages 2016-02-17 15:46: Start backup table: j8mmzs62ovlayerslider 2016-02-17 15:46: End backup table: j8mmzs62ovlayerslider 2016-02-17 15:46: Start backup table: j8mmzs62ovlinks 2016-02-17 15:46: End backup table: j8mmzs62ovlinks 2016-02-17 15:46: Start backup table: j8mmzs62ovoptions 2016-02-17 15:46: End backup table: j8mmzs62ovoptions 2016-02-17 15:46: Start backup table: j8mmzs62ovpostmeta 2016- 02-17 15:46: End backup table: j8mmzs62ovpostmeta 2016-02-17 15:46: Start backup table: j8mmzs62ovposts 2016-02-17 15:46: SGExceptionServerError: Execution time abort [File: /wp-content/plugins/backup/com/core/functions.php, Line: 157, URL:/ wp-admin/admin-ajax.php] * [https://wordpress.org/plugins/backup/](https://wordpress.org/plugins/backup/) Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/page/2/?output_format=md) [→](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/page/2/?output_format=md) * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [10 years, 3 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076194) * After checking your issue, we’ve found out that your hosting has an execution time limit of 30 seconds for PHP scripts, which is not enough for performing full backup of your website. A full website backup is a complex process which may take a couple of minutes depending on many circumstances. You should ask your hosting provider to increase your execution time limit. * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 3 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076222) * I increased the time to 300 in the wpconfig file, and it still failed… just how long should the execution time be? I would have thought 5 minutes to be sufficient… * Date: 2016-02-18 15:00 SG Backup version: 1.1.1 OS: Linux Server: Apache User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 PHP version: 5.5.30 SAPI: cgi-fcgi Codepage: C Int size: 4 Int lib: bcmath Memory limit: 256M Max execution time: 300 Environment: WordPress 4.4.2 Backup type: files,database * 2016-02-18 15:00: Start backup 2016-02-18 15:00: Start backup database 2016- 02-18 15:00: Total tables to backup: 16 2016-02-18 15:00: Total rows to backup: 11003 2016-02-18 15:00: Start backup table: j8mmzs62ovcommentmeta 2016-02-18 15:00: End backup table: j8mmzs62ovcommentmeta 2016-02-18 15:00: Start backup table: j8mmzs62ovcomments 2016-02-18 15:00: End backup table: j8mmzs62ovcomments 2016-02-18 15:00: Start backup table: j8mmzs62ovduplicator_packages 2016-02-18 15:00: End backup table: j8mmzs62ovduplicator_packages 2016-02-18 15:00: Start backup table: j8mmzs62ovduplicator_pro_entities 2016-02-18 15:00: End backup table: j8mmzs62ovduplicator_pro_entities 2016-02-18 15:00: Start backup table: j8mmzs62ovduplicator_pro_packages 2016-02-18 15:00: End backup table: j8mmzs62ovduplicator_pro_packages 2016-02-18 15:00: Start backup table: j8mmzs62ovlayerslider 2016-02-18 15:00: End backup table: j8mmzs62ovlayerslider 2016-02-18 15:00: Start backup table: j8mmzs62ovlinks 2016-02-18 15:00: End backup table: j8mmzs62ovlinks 2016-02-18 15:00: Start backup table: j8mmzs62ovoptions 2016-02-18 15:00: End backup table: j8mmzs62ovoptions 2016-02-18 15:00: Start backup table: j8mmzs62ovpostmeta 2016- 02-18 15:00: End backup table: j8mmzs62ovpostmeta 2016-02-18 15:00: Start backup table: j8mmzs62ovposts 2016-02-18 15:00: SGExceptionServerError: Execution time abort [File: /homepages/33/d70125866/htdocs/clickandbuilds/WordPress/MyCMS2/wp- content/plugins/backup/com/core/functions.php, Line: 157, URL: /wp-admin/admin- ajax.php] * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [10 years, 3 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076232) * The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. Try to set for example 30 min and see how it affects on the progress. As we see 5 min is not sufficient for _j8mmzs62ovposts_ table. * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 3 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076235) * Same results with the new execution time of 1800… * I think it is important to note that the failure happens almost immediately ( within 10 seconds), so there might be another cause. * Date: 2016-02-18 16:53 SG Backup version: 1.1.1 OS: Linux Server: Apache User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 PHP version: 5.5.30 SAPI: cgi-fcgi Codepage: C Int size: 4 Int lib: bcmath Memory limit: 256M Max execution time: 1800 Environment: WordPress 4.4.2 Backup type: files,database * 2016-02-18 16:53: Start backup 2016-02-18 16:53: Start backup database 2016- 02-18 16:53: Total tables to backup: 16 2016-02-18 16:53: Total rows to backup: 11003 2016-02-18 16:53: Start backup table: j8mmzs62ovcommentmeta 2016-02-18 16:53: End backup table: j8mmzs62ovcommentmeta 2016-02-18 16:53: Start backup table: j8mmzs62ovcomments 2016-02-18 16:53: End backup table: j8mmzs62ovcomments 2016-02-18 16:53: Start backup table: j8mmzs62ovduplicator_packages 2016-02-18 16:53: End backup table: j8mmzs62ovduplicator_packages 2016-02-18 16:53: Start backup table: j8mmzs62ovduplicator_pro_entities 2016-02-18 16:53: End backup table: j8mmzs62ovduplicator_pro_entities 2016-02-18 16:53: Start backup table: j8mmzs62ovduplicator_pro_packages 2016-02-18 16:53: End backup table: j8mmzs62ovduplicator_pro_packages 2016-02-18 16:53: Start backup table: j8mmzs62ovlayerslider 2016-02-18 16:53: End backup table: j8mmzs62ovlayerslider 2016-02-18 16:53: Start backup table: j8mmzs62ovlinks 2016-02-18 16:53: End backup table: j8mmzs62ovlinks 2016-02-18 16:53: Start backup table: j8mmzs62ovoptions 2016-02-18 16:53: End backup table: j8mmzs62ovoptions 2016-02-18 16:53: Start backup table: j8mmzs62ovpostmeta 2016- 02-18 16:53: End backup table: j8mmzs62ovpostmeta 2016-02-18 16:53: Start backup table: j8mmzs62ovposts 2016-02-18 16:53: SGExceptionServerError: Execution time abort [File: /homepages/33/d70125866/htdocs/clickandbuilds/WordPress/MyCMS2/wp- content/plugins/backup/com/core/functions.php, Line: 157, URL: /wp-admin/admin- ajax.php] * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076270) * Hi, * Could you please checkout our latest update (v1.0.4) and keep us update about the results? * Thanks, Lisa Breen Backup Guard, Support Team * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076272) * Some progress with the 1.0.4 version… Now, the status bar shows up, fills out for about 1/5 the width, they displays an error… the entire process only lasts for about 20-30 seconds. Much better than before where it fails almost immediately. * Date: 2016-02-19 16:01 SG Backup version: 1.1.1 OS: Linux Server: Apache User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 PHP version: 5.5.30 SAPI: cgi-fcgi Codepage: C Int size: 4 Int lib: bcmath Memory limit: 256M Max execution time: 1800 Environment: WordPress 4.4.2 Backup type: files,database * 2016-02-19 16:01: Start backup 2016-02-19 16:01: Start backup database 2016- 02-19 16:01: Total tables to backup: 16 2016-02-19 16:01: Total rows to backup: 11159 2016-02-19 16:01: Start backup table: j8mmzs62ovcommentmeta 2016-02-19 16:01: End backup table: j8mmzs62ovcommentmeta 2016-02-19 16:01: Start backup table: j8mmzs62ovcomments 2016-02-19 16:01: End backup table: j8mmzs62ovcomments 2016-02-19 16:01: Start backup table: j8mmzs62ovduplicator_packages 2016-02-19 16:01: End backup table: j8mmzs62ovduplicator_packages 2016-02-19 16:01: Start backup table: j8mmzs62ovduplicator_pro_entities 2016-02-19 16:01: End backup table: j8mmzs62ovduplicator_pro_entities 2016-02-19 16:01: Start backup table: j8mmzs62ovduplicator_pro_packages 2016-02-19 16:01: End backup table: j8mmzs62ovduplicator_pro_packages 2016-02-19 16:01: Start backup table: j8mmzs62ovlayerslider 2016-02-19 16:01: End backup table: j8mmzs62ovlayerslider 2016-02-19 16:01: Start backup table: j8mmzs62ovlinks 2016-02-19 16:01: End backup table: j8mmzs62ovlinks 2016-02-19 16:01: Start backup table: j8mmzs62ovoptions 2016-02-19 16:01: End backup table: j8mmzs62ovoptions 2016-02-19 16:01: Start backup table: j8mmzs62ovpostmeta 2016- 02-19 16:02: SGExceptionExecutionTimeError: Execution timeout error [File: /wp- content/plugins/backup/com/core/backup/SGBackup.php, Line: 105, URL: /wp-admin/ admin-ajax.php] 2016-02-19 16:02: End backup table: j8mmzs62ovpostmeta 2016-02- 19 16:02: Start backup table: j8mmzs62ovposts * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076274) * Could you please open a support ticket here [http://backup-guard.com/tickets/](http://backup-guard.com/tickets/)? Your case is specific and requires extra investigations. * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076279) * I submitted the ticket – thank you for your assistance! * Sean. * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076309) * We just released a new update (v1.0.5) where the issue was resolved. Could you please check it out and keep us updated if something is still wrong? * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076312) * Closer still… but an even odder log file this time… * It very quickly (a second or tw0) went to 69% (the popup hint when mousing over the progress bar indicated “Backup Database – 69%”) and stayed like that for a couple of minutes. Eventually it indicated a failure, and the backup log seems truncated… * Date: 2016-02-22 20:19 SG Backup version: 1.1.1 OS: Linux Server: Apache User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 PHP version: 5.5.30 SAPI: cgi-fcgi Codepage: C Int size: 4 Int lib: bcmath Memory limit: 256M Max execution time: 1800 Environment: WordPress 4.4.2 Backup type: files,database * 2016-02-22 20:19: Start backup 2016-02-22 20:19: Start backup database 2016- 02-22 20:19: Total tables to backup: 16 2016-02-22 20:19: Total rows to backup: 11268 2016-02-22 20:19: Start backup table: j8mmzs62ovcommentmeta 2016-02-22 20:19: End backup table: j8mmzs62ovcommentmeta 2016-02-22 20:19: Start backup table: j8mmzs62ovcomments 2016-02-22 20:19: End backup table: j8mmzs62ovcomments 2016-02-22 20:19: Start backup table: j8mmzs62ovduplicator_packages 2016-02-22 20:19: End backup table: j8mmzs62ovduplicator_packages 2016-02-22 20:19: Start backup table: j8mmzs62ovduplicator_pro_entities 2016-02-22 20:19: End backup table: j8mmzs62ovduplicator_pro_entities 2016-02-22 20:19: Start backup table: j8mmzs62ovduplicator_pro_packages 2016-02-22 20:19: End backup table: j8mmzs62ovduplicator_pro_packages 2016-02-22 20:19: Start backup table: j8mmzs62ovlayerslider 2016-02-22 20:19: End backup table: j8mmzs62ovlayerslider 2016-02-22 20:19: Start backup table: j8mmzs62ovlinks 2016-02-22 20:19: End backup table: j8mmzs62ovlinks 2016-02-22 20:19: Start backup table: j8mmzs62ovoptions 2016-02-22 20:19: End backup table: j8mmzs62ovoptions 2016-02-22 20:19: Start backup table: j8mmzs62ovpostmeta 2016- 02-22 20:19: End backup table: j8mmzs62ovpostmeta 2016-02-22 20:19: Start backup table: j8mmzs62ovposts * [heathermurrey](https://wordpress.org/support/users/heathermurrey/) * (@heathermurrey) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076356) * I see this post is marked as resolved. Can someone please tell me how it was resolved? I am having the same issue and have gone so far as to increase my exe time out to 28800 only to arrive at the same error. Please help! * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076357) * Heather – it is not resolved. I’m still seeing the same issue. The strange thing is, I have this plugin installed on several other sites, and it works beautifully. This is the only site where it fails. It must be some incompatibility with the hosting environment, but I do not know the cause. Changing the timeout did nothing. * Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/) * (@backupguard) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076360) * We just did an update (v1.0.8) and we hope the issue was resolved there. Could you please check it out? If you’re running Premium version, then checkout (v1.0.9). * If you have a question, please open a support ticket here [http://backup-guard.com/tickets/](http://backup-guard.com/tickets/) * Thanks, Backup Guard * Thread Starter [SeanTodd](https://wordpress.org/support/users/seantodd/) * (@seantodd) * [10 years, 2 months ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076361) * I had the php timeout set at 1800 – and increased it to 3600 and 7200 seconds( that’s two hours!) – The process ends after a few minutes (4 or 5 minutes) with an error: * PHP EXECUTION TIMEOUT ERROR Your hosting has an execution time limit of 7200 seconds for PHP scripts, which is not enough for performing full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able increase your execution time limit. ————————– Here is the log: * Date: 2016-03-16 21:14 SG Backup version: 1.1.1 OS: Linux Server: Apache User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 PHP version: 5.5.33 SAPI: cgi-fcgi Codepage: C Int size: 4 Int lib: bcmath Memory limit: 256M Max execution time: 7200 Environment: WordPress 4.4.2 Backup type: files,database * 2016-03-16 21:14: Start backup 2016-03-16 21:14: Start backup database 2016- 03-16 21:14: Total tables to backup: 16 2016-03-16 21:14: Total rows to backup: 11730 2016-03-16 21:14: Start backup table: j8mmzs62ovcommentmeta 2016-03-16 21:14: End backup table: j8mmzs62ovcommentmeta 2016-03-16 21:14: Start backup table: j8mmzs62ovcomments 2016-03-16 21:14: End backup table: j8mmzs62ovcomments 2016-03-16 21:14: Start backup table: j8mmzs62ovduplicator_packages 2016-03-16 21:14: End backup table: j8mmzs62ovduplicator_packages 2016-03-16 21:14: Start backup table: j8mmzs62ovduplicator_pro_entities 2016-03-16 21:14: End backup table: j8mmzs62ovduplicator_pro_entities 2016-03-16 21:14: Start backup table: j8mmzs62ovduplicator_pro_packages 2016-03-16 21:14: End backup table: j8mmzs62ovduplicator_pro_packages 2016-03-16 21:14: Start backup table: j8mmzs62ovlayerslider 2016-03-16 21:14: End backup table: j8mmzs62ovlayerslider 2016-03-16 21:14: Start backup table: j8mmzs62ovlinks 2016-03-16 21:14: End backup table: j8mmzs62ovlinks 2016-03-16 21:14: Start backup table: j8mmzs62ovoptions 2016-03-16 21:14: End backup table: j8mmzs62ovoptions 2016-03-16 21:14: Start backup table: j8mmzs62ovpostmeta 2016- 03-16 21:14: End backup table: j8mmzs62ovpostmeta 2016-03-16 21:14: Start backup table: j8mmzs62ovposts 2016-03-16 21:17: SGExceptionExecutionTimeError: Execution timeout error [File: /wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 106, URL: /wp-admin/admin-ajax.php] * Are we chasing a rabbit here? At two hours, there should be more than enough time for the process to complete. In other sites where I use Backup Guard, the total backup rarely takes more than 5-10 minutes (at worst)… * Is it possible there is another php config setting that is the real cause? I can contact the hosting provider, but would need to be specific. * [dgooch](https://wordpress.org/support/users/dgooch/) * (@dgooch) * [10 years, 1 month ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/#post-7076364) * Hi there, having this same exact problem – and mine is also claiming to time out after the step of backing up wp_posts, despite an absurdly long timeout time and only running for a couple of minutes. * Anyone found a solution for this yet? Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/page/2/?output_format=md) [→](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/page/2/?output_format=md) The topic ‘Execution time abort issue using backup guard’ is closed to new replies. * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187) * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup/) * [Active Topics](https://wordpress.org/support/plugin/backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup/reviews/) * 20 replies * 6 participants * Last reply from: [JetBackup](https://wordpress.org/support/users/backupguard/) * Last activity: [10 years ago](https://wordpress.org/support/topic/execution-time-abort-issue-using-backup-guard/page/2/#post-7076381) * Status: not resolved