Title: Excluding specific subscribers?
Last modified: June 24, 2021

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# Excluding specific subscribers?

 *  Resolved [Sinaasappel](https://wordpress.org/support/users/sinaasappel/)
 * (@sinaasappel)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/excluding-specific-subscribers/)
 * Hey!
 * When folks subscribe to out mailing list, they get a code for a 10% discount.
   I wanted to send out an email reminding those who haven’t used it yet. I don’t
   see a segmenting option for it so I guess that’s out.
 * Is there a way to exclude specific email addresses from receiving an email? That
   way I can easily exclude those who have already used the coupon code.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [dromero20](https://wordpress.org/support/users/dromero20/)
 * (@dromero20)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/excluding-specific-subscribers/#post-14602864)
 * Hi, [@sinaasappel](https://wordpress.org/support/users/sinaasappel/)!
 * Are you sending those coupons with a regular newsletter or with a Welcome Email?
   If you’re using a Welcome Email then it won’t be possible to create a segment
   out of it.
 * If you’re sending a newsletter, you could create a segment based on whom clicked
   or not clicked on a specific link, however, if you’re sending the coupon via 
   plain text in the email and not a link, then it’s not possible to identify if
   _at least_ they claimed it.
 * How about if you create a segment with subscribers who never bought anything (
   I’m assuming you’re using WooCommerce)? You can create a segment based on the
   total spent:
 * – [https://kb.mailpoet.com/article/237-guide-to-subscriber-segmentation#spent](https://kb.mailpoet.com/article/237-guide-to-subscriber-segmentation#spent)
 * So you could email those who still didn’t purchase anything in the last X days.
   However, you really can’t be sure if they received already the coupon or not.
 * The solution might not be fully ideal, but you could think about it and consider.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/excluding-specific-subscribers/#post-14651496)
 * Hi there [@sinaasappel](https://wordpress.org/support/users/sinaasappel/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Excluding specific subscribers?’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/excluding-specific-subscribers/#post-14651496)
 * Status: resolved