Exclude Plugin | WordPress.org

Resolved Ludwig
(@sksjkj3)

1 year, 2 months ago

Hello,
First of all I want to say that your plugin is awesome. I have a problem with Nitropack and the Trustindex.io plugin. This is a plugin to display google reviews. On my website I insert an html code, which then displays a rating widget. However, by using Nitropack, the ratings are not displayed. I inserted the TrustIO html code in the exclude settings of nitropack, but it doesnt work.

Please help.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support Nikol @ Nitropack
(@nitronikol)

1 year, 2 months ago

Hi @sksjkj3 ,

Thank you for reaching out!

We are happy to hear you are satisfied with NitroPack!

Regarding the issue – it is not possible to exclude HTML with NitroPack.

From what I see in other topics regarding the plugin, it uses JavaScript in order to load. In case the code you have added is JavaScript, you can exclude as per our article here – https://support.nitropack.io/hc/en-us/articles/1500002527542-Excluded-Resources

If this does not work for you, what I would suggest is submitting a ticket to our Technical Team so they can take a further look and assist you accordingly – https://support.nitropack.io/hc/en-us/requests/new?ticket_form_id=360005788534

Viewing 1 replies (of 1 total)

The topic ‘Exclude Plugin’ is closed to new replies.

In: Plugins
1 reply
2 participants
Last reply from: Nikol @ Nitropack
Last activity: 1 year, 2 months ago
Status: resolved