Support » Plugin: WP Activity Log » Exclude IP

  • Resolved pezzaaaa

    (@pezzaaaa)


    Hi,

    I set the plugin configuration in order to exclude some IPs from the log viewer. However, it doesn’t work. Someone can help me? Thanks!

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  • Plugin Contributor robertabela

    (@robert681)

    Hello @pezzaaaa

    Thank you very much for using our plugin. I am sorry to read about your problem.

    I can confirm that the exclude IP feature works, so this might be something that is specific to your setup. Can you please send us an email at support@wpwhitesecurity.com with more details, such as:

    1) What is the IP in question
    2) Screenshots of the setting
    3) Information about your setup. For example, what version of WordPress, PHP and our plugin are you using? Are you using a standard setup or do you have for example a load balancer, or physical firewall?

    The more details you can give us the better. Looking forward to hearing from you.

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