Title: Exclude doesn't work Last modified: August 21, 2016 --- # Exclude doesn't work * [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/) * Hello there – hoping you can help. I have installed search everything on this site: [http://www.bestofbothworldsimports.com](http://www.bestofbothworldsimports.com) * But when I enter ’15’ into the category exclusion, then type in a search, nothing is returned at all. * Any ideas appreciated. I will leave the exclusion category in there for a day so that you can see? * Thanks in advance. Andrea * [https://wordpress.org/plugins/search-everything/](https://wordpress.org/plugins/search-everything/) Viewing 14 replies - 1 through 14 (of 14 total) * [silvoslaf](https://wordpress.org/support/users/silvoslaf/) * (@silvoslaf) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645037) * Hey Andrea, thanks for reaching out, I’m sure we’ll be able to get it sorted! * What is that category 15 called? Can you send us a link to a certain (recent) blog post from that category so we can test it ourselves? Also — would you please be so kind and send us a screenshot of your plugin settings? We’d love to take a closer look, if possible. * Let us know, we’re eager to help you out! Take care & have a nice day! * Best, Silvo * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645137) * Hi thank you so much. The exclusion is still in place. It is an exclusion for category 15 which is: [http://www.bestofbothworldsimports.com/collection/sold-items/](http://www.bestofbothworldsimports.com/collection/sold-items/) * [silvoslaf](https://wordpress.org/support/users/silvoslaf/) * (@silvoslaf) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645141) * Hey, big thanks for getting back to us with that link, much appreciated! * But there’s still some things that we would like to ask you, if possible, since we really want to execute the same replica on our end, to see what’s going on exactly. * Is there a chance you could send us a screenshot of your plugin settings? Also— is there a special plugin you are using for posting your portfolios? Or any other custom post type plugin? * Thanks for your feedback, we are looking forward to your reply! Take care & have a nice day! * Best, Silvo * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645142) * Hi Silvo and thank you! * The theme is MNKY’s Promotion: [http://www.mnkystudio.com/promotion/](http://www.mnkystudio.com/promotion/) * I am including links to two screens – one of the plugin settings, one of the other installed plugins. * [http://www.bestofbothworldsimports.com/remote/screen.jpg](http://www.bestofbothworldsimports.com/remote/screen.jpg) [http://www.bestofbothworldsimports.com/remote/plugins.jpg](http://www.bestofbothworldsimports.com/remote/plugins.jpg) * Cheers Andrea * [silvoslaf](https://wordpress.org/support/users/silvoslaf/) * (@silvoslaf) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645149) * Hey Andrea, thanks for getting back to me with those screenshots, they are greatly appreciated, really! * But we are still wandering in the dark a bit, to be honest, especially since we cannot figure out how you are able to categorize certain pages via your theme, since it is not possible for us, via our default WP theme. Are you able to categorize your pages via this theme? * Also — is there a chance you could send us your WP Dashboard’s credentials, so that we could investigate further? We can completely understand if you’re not comfortable with sharing this with us, but I’m afraid this might be the only viable solution for us right now, since we cannot access your edit-page window in any other way. * It also goes without saying that your privacy is to our upmost concern, after which we will take all the extra precaution possible. * Let us know what you think and we’ll do our best to help you out! I’m looking forward to your reply! * Take care! * Best, Silvo * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645151) * Hi Silvo – thanks very much! I will send via email. I don’t see any ‘mark as private’ options here. Cheers Andrea * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645152) * Sorry – it is a noreply address on that email. Where shall I send it to? * [silvoslaf](https://wordpress.org/support/users/silvoslaf/) * (@silvoslaf) * [12 years, 2 months ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645158) * Hey, sorry for responding any earlier, you’re more than welcome to send it to the following address: * support[at]zemanta[dot]com * Looking forward to it! Thanks again! * Best, Silvo * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645182) * Thanks Silvo I have just sent the email. * Andrea * [PetraP](https://wordpress.org/support/users/petrap/) * (@petrap) * [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645184) * Hi Andrea, thanks for the email, much appreciated & I hope you don’t mind me answering on Silvo’s behalf. * The thing is, that the Search Everything plugin (at the moment) works on default Posts Catagories and not on the Portfolio catagories. We will try to sort this out asap, so that you’ll be able to enjoy everything that the plugin has to offer. * I’m really sorry for this inconvenience right now and let me know if you have any other questions regarding our service or if you encounter any other problems— I’ll be more than glad to help you out! * Take care & have a nice day! * Best, Petra * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645186) * Hi Petra – thanks for looking into this for me. How far away do you think this is on your roadmap? * Best, Andrea * [PetraP](https://wordpress.org/support/users/petrap/) * (@petrap) * [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645187) * Hey Andrea, * I wouldn’t like to give you any exact dates/promises for the time being, since our development plans are already packed as it is. All I can say is that we are working really hard and as fast as we can to make our plugin better. So please bear with us 🙂 * Best, Petra * Thread Starter [itinigo](https://wordpress.org/support/users/itinigo/) * (@itinigo) * [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645188) * Thanks Petra and best of luck to you! * [PetraP](https://wordpress.org/support/users/petrap/) * (@petrap) * [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645189) * Best of luck to you too and again, let me know if you need anything else or encounter any more problems (hope not, though) — I’ll be more than happy to help you out! * Have a nice weekend, * Petra Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Exclude doesn't work’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/search-everything_242529.svg) * [Search Everything](https://wordpress.org/plugins/search-everything/) * [Frequently Asked Questions](https://wordpress.org/plugins/search-everything/#faq) * [Support Threads](https://wordpress.org/support/plugin/search-everything/) * [Active Topics](https://wordpress.org/support/plugin/search-everything/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/search-everything/unresolved/) * [Reviews](https://wordpress.org/support/plugin/search-everything/reviews/) * 14 replies * 3 participants * Last reply from: [PetraP](https://wordpress.org/support/users/petrap/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/exclude-doesnt-work/#post-4645189) * Status: not resolved