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Exclude a specific subfolder? Paid support?

  • [ We’d love to get paid support if possible. How do I get one? ]

    – We have WordPress installed in Root directory (w3 cache plugin installed here)and we have a Non-WordPress software installed into sub directory Root/helpdesk
    – W3 cache plugin caches that folder as well and creates a problem when user logs in or logs out, they have to refresh the page after login or logout.
    – I tried page cache > advanced > Never cache the following pages: but its not working.

    How do I get a specific, non-wordpress folder excluded from being cached?

    Any help on this would be really appreciated.

    http://wordpress.org/extend/plugins/w3-total-cache/

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