Support » Plugin: Password Policy Manager | Password Manager » Exclamation point not recognized as a special character

  • Resolved ckwalsh1

    (@ckwalsh1)


    I just downloaded and installed Password Policy Manager. When I went to create my first password to test it, it worked fine other than not accepting “!” as a special character. That seems odd. Is there a list of which special characters work and which don’t? Can that be updated? Thanks! Having the ability to add this vital function to my start up web site at no initial cost is massively appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)
  • twofactorauthentication

    (@twofactorauthentication)

    Hi there,

    Thank you for reaching out to us.

    We have checked and it does accept a password with the special character ‘!’.

    Can you please let me know if you have made any changes in the plugin settings after installation?

    Where exactly have you encountered this issue?

    We can look further into this issue. We can also debug this over a meeting.

    Please raise a query through the plugin support form or reach out to us here for the same.

    Thank you,
    miniOrange team

    Thread Starter ckwalsh1

    (@ckwalsh1)

    Thank you. No, I have not modified the plugin at all. We also noticed that “%” would not work. This happens when we go to set our password. I am using the Ultimate Member plugin to manage memberships and when I send new members an email and link to se their password, some characters are not being accepted as the required special character.

    twofactorauthentication

    (@twofactorauthentication)

    Hi there,

    Thank you for your reply.

    We have replicated this issue at our end.

    Can you please raise a query through the plugin support form or reach out to us here so that we can provide you the latest plugin?

    Looking forward to hearing from you.

    Thank you,
    miniOrange team

    twofactorauthentication

    (@twofactorauthentication)

    Hi there,

    We are already in contact with you regarding the secure password issue.

    We are closing this ticket as of now.

    If you are facing any issues regarding the password manager, feel free to reach out.

    Thank you,
    miniOrange team

Viewing 4 replies - 1 through 4 (of 4 total)
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