exchange license for Awesome Support 2.x and get licenses for the add-ons

I still have not received the free plugins (as discussed on Envato, from version 2 to version 3). I have completed the form(https://docs.google.com/forms/d/1ncD7i1lwHkcDCy6ZuSJumYyjqb3iZ51aPsRUsLgsp_0/viewform?edit_requested=true) and I even subscribed to your list. But, no answer…

Could you please proceed?

I wait for a long time and I begin to feel frustrated. Should I try a new plugin?

https://wordpress.org/plugins/awesome-support/