Excessive admin-ajax calls

  • joyryde

    (@joyryde)


    1 month, 3 weeks ago

    We had to delete this plugin from our high-traffic eCommerce website after the hosting company informed us that it was causing the website to crash due to excessive admin-ajax calls.

    The host said:

    Based on our thorough investigation, most of the admin-ajax calls are originating from the frontend of the site, triggered by the action “sbi_load_more_clicked”. On almost every page on the frontend, we see admin-ajax activity caused by this action.

    The “sbi_load_more_clicked” action belongs to the Instagram Feed plugin. If possible, we would recommend disabling features from the plugin that is triggering these actions or removing the plugin completely. This would minimize the CPU load caused by frontend admin-ajax activities.

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    1 month, 3 weeks ago

    Hello @joyryde,

    Thank you for providing such detailed information about the admin-ajax calls, especially regarding the “sbi_load_more_clicked” action from the plugin. We’re sorry to hear that this issue affected your high-traffic eCommerce website and understand the challenges it has caused. We are sure to look into this issue to see whether any other users are affected.

    If you’d like further assistance, please feel welcome to start a support topic on our forums or reach out directly using our support link at smashballoon.com/support. Providing additional details about your setup will help us work with you to resolve the issue and optimize performance.

    Best regards,
    The Smash Balloon Team

Viewing 1 replies (of 1 total)
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