Support » Plugin: Gutenberg Blocks – Ultimate Addons for Gutenberg » Excerpts aren’t displaying properly.

  • Resolved a4jp . com

    (@a4jpcom)


    I have the summary set in WordPress instead of full text but the a full excerpt is showing up in the plugin. I’ve also set a summary in Yoast and in the sidebar but this hasn’t fixed the problem. Any advice is greatly appreciated. I also made the theme so I can change anything needed if needed.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @a4jpcom,

    I have checked the same at my end and it seems to be working fine. Please refer to this video.

    Could you please open a ticket with us from here, so that we can have a closer look?

    Looking forward to hearing from you.

    Regards,
    Sweta

    I saw your video but you have the same text so you can’t see the problem. I also made two test posts both with the plugin.

    I have 3 different paragraphs of text. One is just on the page, one in the excerpt bit of the right sidebar and one in Yoast SEO. They are all different.

    When nothing is set the page text shows and the text is cut off properly by the number set in you settings. Nice ^^.

    * When I just click show full text the plugin is buggy and switches to the sidebar text and not the page text anymore.

    Yoast SEO text is impossible to show in any situation.

    Can you add an option so we can use the plugin text or sidebar excerpt text? Full text should be full text from the selected area and not switch between page text and sidebar text. There should be an option to select: show page text then sidebar text if none as excerpt, and show sidebar text then page text if none. After that option, it should show how many characters to show limited or unlimited. It would be cool if there was a text excerpt length for both the page auto generated excerpt and sidebar excerpt if wanted to control the length in different situations.

    https://agreatdream.com/test/

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @a4jpcom,

    Thank you for submitting a ticket to us.

    This is just to let you know, your ticket has been assigned to one of our concerned team members and they’ll get back to you.

    Your patience and co-operation are highly appreciated.

    Regards,
    Sweta

    Okay, thank you. The excerpt options are mislabeled and don’t do only what they say they should do. Please fix the option labels.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @a4jpcom,

    I have visited your page and I found that you are not using our UAG Post Grid Block on your page. It seems like you are using some other plugin like Ultimate Posts to display your Post Grid blocks. Please refer to this screenshot.

    In the above screenshot, you can see the classes which are used are something like ultp-block-wrapper.

    However, with our UAG plugin, you can see the classes with Post Grid block is like this uagb-post-grid. Please refer to this screenshot.

    Could you please contact the authors of the Ultimate Posts plugin which you are using? I think they will be able to help you with this.

    I hope you understand.

    Regards,
    Sweta

    I’m so sorry. Find My blocks was reporting a plugin with a name containing the word Ultimate. The problem was another company made a plugin and had to change its name. Because of this, they were still using the old slug that said ultimate. The only plugin with the word Ultimate in it was your plugin in the WordPress list so I was very confused. Can you add UAGB in brackets to your plugin name? Also UAGB to the block item title? It would help us figure out what blocks are on people’s sites when we have to edit them for the first time.

    Again super sorry I thought the problem was with you plugin.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    No worries, @a4jpcom!

    I would recommend using our plugin as I can see it has all the features you are looking for.

    While our Blocks are already colored by our brand color. That is the last differentiation we can add on the frontend. And adding UAG in front of every block doesn’t seem like a good idea.

    Do let us know if there is anything else we can help you with.

    Have a nice day and week ahead. Stay safe! 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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