Excerpt is restricted

  • Resolved mgofv

    (@mgofv)


    2 years, 8 months ago

    Hello!

    We have a problem with your plugin: We use the plugin on two pages that are structured almost identically (same layout, same plug-ins …). The restriction settings in the plugin are exactly the same. However, the excerpt is shown as “This content is restricted.”. On the other hand on https://onkologie-heute.info/indikationsgebiete/ this is not the case.
    Does this message come from your plugin? (Tests by us indicate this, but to be honest we are still a bit at a loss)
    If so, how can this be fixed so that the excerpt appears?

    Best regards!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    2 years, 8 months ago

    Hello @mgofv,

    Thanks for posting.

    We scrolled through 3 pages of your blog posts at the link you provided. We saw excerpts for every post. Here’s an example.

    https://jmp.sh/osP29YJ

    You’ve probably know this, but you can always check the Show excerpts above access denied message? setting. See below.

    https://jmp.sh/7URo9QO

    We hope that helps. Let us know if you need anything else.

    Have a great weekend 🙂

    Mark

    Thread Starter mgofv

    (@mgofv)

    2 years, 8 months ago

    Hello @mlchaves !

    Many thanks for the quick response!

    The page in your screenshot (onkologie-heute.info) works as desired (you saw it :)), but e.g. the page https://uroforum.de/indikationsgebiete/harninkontinenz/ unfortunately NOT.

    Thanks for the tip! We have set “Redirect” and “Custom URL” as default, as we forward users to the address of our SSO to log in. If I change that to “Custom Message”, the excerpt is displayed (!), but of course the registration no longer works. I tried to create a second rule with the same settings so that one contains “Custom Message” and the other contains “Redirect”. Unfortunately no success :/

    We also wish you a nice weekend!`

    Plugin Support mark l chaves

    (@mlchaves)

    2 years, 7 months ago

    Hello @mgofv,

    Yes. We see your custom login page when going to https://uroforum.de/indikationsgebiete/harninkontinenz/.

    That is working fine.

    You can only set a redirect OR show a custom message, not both.

    If you want to show a custom message and also allow people to log in, you can insert a link to your custom login page inside your custom message.

    We hope that helps.

    We will close this thread as resolved for now. Please reach out again if you need anything else.

    Have a great day 🙂

    Mark

Viewing 3 replies - 1 through 3 (of 3 total)
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