Title: Exceptions getting notifications
Last modified: June 25, 2023

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# Exceptions getting notifications

 *  Resolved [jamminjames](https://wordpress.org/support/users/jamminjames/)
 * (@jamminjames)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/)
 * Recently, the plugin started notifying for the posts by authors listed in the“
   Except for” box, when they should be ignored. This was working fine until just
   recently. Did an update change something with this functionality?
 * “Send to Author” is checked, however, the exceptions listed should not get notifications.
   I am sending to Administrator as well, to monitor the notifications. Is it possible
   it’s sending to Admin but not to the author? It didn’t used to send to either.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16847525)
 * Hi [@jamminjames](https://wordpress.org/support/users/jamminjames/),
   Thanks for
   your message.
 * Can you tell me which notification this is for so I can test at my end?
 *  Thread Starter [jamminjames](https://wordpress.org/support/users/jamminjames/)
 * (@jamminjames)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16849734)
 * It’s for “Post published”, is that what you mean?
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16850575)
 * Hi [@jamminjames](https://wordpress.org/support/users/jamminjames/),
   I’ve just
   tested this but can’t replicate the issue.
 * I’ve created a New Post Published notification and included the Administrator
   user role in the Send To field. This has two users in it. I then added one of
   these users in the Exclude field. In this scenario, only one notification should
   be sent out to the one remaining admin in the Send To field. 
   I tested and this
   was exactly the result that I got – only one notification was received to the
   admin remaining in the Send To field.
 * It might be worth making your way through [this document](https://betternotificationsforwp.com/documentation/how-can-i-receive-the-best-support/)
   to rule out any issues with another plugin, or theme, that I can’t replicate 
   through my testing.
 * Please let me know how you get on.
 *  Thread Starter [jamminjames](https://wordpress.org/support/users/jamminjames/)
 * (@jamminjames)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16852424)
 * But did you have “Send to Author” checked, and set an author that is not admin?
   I want to send most Published Post notifications to their authors, but have some
   excluded. Still, the one to the excluded authors is going out — at least the 
   copy to admin is. Not sure if it’s also actually going to the excluded authors.
   Thing is, the copy to admin never used to be sent either, if the author was excluded.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16853962)
 * Hi [@jamminjames](https://wordpress.org/support/users/jamminjames/),
   Do you know
   when this functionality changed for you? If not, you can download a previous 
   version of the plugin from the bottom of this page: [https://wordpress.org/plugins/bnfw/advanced/](https://wordpress.org/plugins/bnfw/advanced/)
   Then you can re-test your notification to see if it works. I’m not aware of any
   breaking changes in the latest version of the plugin.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16911480)
 * Closing due to inactivity. If you need further help with this, please feel free
   to re-open this thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Exceptions getting notifications’ is closed to new replies.

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## Tags

 * [exceptions](https://wordpress.org/support/topic-tag/exceptions/)

 * 6 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/exceptions-getting-notifications/#post-16911480)
 * Status: resolved