Title: EXCEPTIONAL SERVICE
Last modified: June 22, 2017

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# EXCEPTIONAL SERVICE

 *  [kaysmiley](https://wordpress.org/support/users/kaysmiley/)
 * (@kaysmiley)
 * [9 years ago](https://wordpress.org/support/topic/exceptional-service-2/)
 * I was a little worried about the service level before buying the full plug-in
   because you can only contact them via email. Plus wasn’t sure if the plug-in 
   would do the job I needed it to do and didn’t want to waste money. No problem,
   they have a basic version you can download for free and a test site with access
   to the full version so you can run tests before you buy. Their service before
   I paid any money and since buying the full version have been exceptional. I’ve
   contacted them several times over the last couple of months and they always reply
   within 48 hrs, usually quicker. The support they provide is clear, articulate
   and detailed AND they have offered me advice on items which aren’t directly related
   to their plugin (problems encountered with cron scheduling which my hosting provider
   refuses to acknowledge exist). Would recommend them to anyone who needs this 
   type of plug-in.

The topic ‘EXCEPTIONAL SERVICE’ is closed to new replies.

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 * Last reply from: [kaysmiley](https://wordpress.org/support/users/kaysmiley/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/exceptional-service-2/)