• The YouTube plugin by Ternstyle is certainly a great tool for anyone who posts frequently on YouTube and wants those videos to automatically appear as blog posts on their website. Though the plugin is wonderfully feature-rich, set up is simple. However it does include advanced options (including the almighty and widely sought-after “hide related videos” feature) for those who want to get fancy with their configuration. One installation I manage functioned perfectly literally for years before it stopped working!

    That’s when I contacted support for the first time. After just a few Q & As, they were able to determine that the Google API needed adjusting. After a few quick changes, it was working again. GREAT support, quick and to the point! I was then able to import all the videos that hadn’t been posted and confirm that new ones are now being posted as expected.

    One note. When you purchase this plugin, an account is created for you on their website. Because the plugin keeps working even if not renewed, it was a long time before I got to the point where I needed to do this (because I needed support and an update to the plugin). By then I had forgotten about the account, and how to access the license I had previously purchased somehow evaporated from my memory, so I purchased a new one. Don’t make that mistake! They will be kind in helping you resolve it, but to use the new license you must delete all the YouTube posts imported to your website up to that point and then reimport them all. For frequent posters who have had the plugin in action for a while that could be nearly catastrophic. Everything will roll more smoothly if you remember to log in to your account and renew the existing license.

    Many thanks to Matthew and crew for a great plugin and wonderfully helpful support!

    • This topic was modified 4 years, 10 months ago by Hannah West Design. Reason: update title
  • The topic ‘Feature-rich YouTube import plugin with Excellent Support (though rarely needed)’ is closed to new replies.