Title: Excellent Support &amp; Quick Resolution
Last modified: August 19, 2026

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# Excellent Support & Quick Resolution

 *  [afkbrb](https://wordpress.org/support/users/afkbrb/)
 * (@afkbrb)
 * [22 hours, 45 minutes ago](https://wordpress.org/support/topic/excellent-support-quick-resolution-2/)
 * I had an issue with one of their full site templates, the border glow on the 
   buttons was not working. Contacted their live support, and they helped me resolve
   the issue.
 * I was using a local install of wordpress for development, the template worked
   on their live site they tested on, and without asking them to, they installed
   it on a local site and saw they also experienced the issue, they then located
   the issue and told me how to fix it. was a really simple fix, which I wouldn’t
   have found on my own.
 * They went above and beyond! thank you!

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 * 0 replies
 * 1 participant
 * Last reply from: [afkbrb](https://wordpress.org/support/users/afkbrb/)
 * Last activity: [22 hours, 45 minutes ago](https://wordpress.org/support/topic/excellent-support-quick-resolution-2/)